DSers‑AliExpress Dropshipping

Absolutely fantastic dropshipper support.

I had a slight worry, the customer services representative both reassured me with great communication that all was well.

And then gave me relevant advice on how to improve my store on top of that.

Best online communication I have had all day, so far, it is the afternoon now where I am, and i have been working since 7.30am!

Esfania was able to help me navigate through the setup process with shipping my products. I'm not an experienced online marketer so she explained things very simple and plain so that I could understand how the online dropshipping process works. She's very insightful and helped me save lots of time and energy trying to figure things out alone.

Cette journée j'ai eu CELIA la conseilière DSers. Elle m'a accompagnée pendant plus de 6 heures environs, m'assister à résoudre presque tous les soucis. Vraiment je ne pensais pas à un moment donné qu'elle pourrait rester à répondre à toutes les questions pertinentes. Elle m'a suivit avec beaucoup de professionnalisme, me corriger, m'aider à configurer mon Backboard avec succès. Je vous conseille puis récommande Célia avec elle vous trouverez la solution de vos problèmes. Je suis satisfais de son savoir faire.

Esfania did a great job helping me today. I'm completely new and Esfania guided me very well and found solutions almost immediatly. The entire process of opening my store Just Dvinci, getting it operating and processing new orders was made much simpler by how the platforms are linked and have knowledgeable help available 24/7

When i faced problem using the DSers, the support is 24/7 and able to guide me to solve my problem, patiently and politely guide me thru until my problem resolved. I can even ask a second and third questions for my other shopify store, the supporter is very knowledgable to help. Highly recommended.

Love this platform. Easy to use and customer service is top notch.
For instance, I just finished chatting with Aimee who helped me with an issue I was having today. She solved the problem and gave me a simple solution and explained it so I could understand. Thanks Aimee and the dsers team for all your hard work

The app requires some study to fully understand all its functions and isn't always very clear about errors/glitches, but it makes up for it with its support, which is fast and helpful.

I had an installation issue today in DSers and honestly didn’t expect such fast help.
The support team resolved my problem within seconds and everything worked perfectly right after.
Extremely professional, quick, and reliable service.
This kind of support really makes a difference for business owners.
Highly recommended!

for You Rin

Cyril was extremely helpful in guiding me through how to activate and correctly place the item location in the pre‑setting field. The explanations were clear, patient, and easy to follow, and I was able to resolve the issue quickly thanks to their support. I really appreciate the professionalism and the effort they put into making sure everything was set up properly.

Esfania was incredibly helpful and responsive. She quickly identified the issue with my failed DSers order and guided me to place the order successfully via the Chrome extension. Clear instructions, fast support, and professional attitude — highly recommended!