Recensioni (31.730)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
6 agosto 2024

When using free(Basic) subscription, we still have a bill of 49.90 for pro subscription. We would like to have this solved as soon as posible with a refund for money we had no intention to pay. If there is even cheaper subscription then the sum we pay, it is absolutely absurd. If this is for downloading, Dsers should have stated it, but the only thing there was is that there is a free ...

onlyyoujewelry
Stati Uniti
26 giorni di utilizzo dell’app
DSers ha risposto 8 agosto 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with ...

20 aprile 2024

The app is an absolute nightmare. Orders always have a problem when being placed. Api charges extra shipping costs that do not exist. Customer service although helpful does not know most of the time what the problem is. If a ticket is launched no one checks it and gets back to you. Customer phone numbers never get synced properly. Some products do not sync the correct price and ends up in a loss ...

The Monaco Republic
Stati Uniti
5 mesi di utilizzo dell’app
DSers ha risposto 22 aprile 2024

Hello,

Thank you for taking the time to leave this detailled review and sorry to hear that you had such a tough experience with DSers.

We just want to let you know that the ...

15 luglio 2024

i was amazed to see over 6 different answer when i requested support from Dser!!!!! first answer i just got a walkthrough on something not even related to my request, i only answered did you read my request? and it started to fall down, without any response for me, all they were doing was backing last email senders back forgetting to answer me! i found a solution. DELETE. problem solved!

Allure Apparel
Canada
26 giorni di utilizzo dell’app
DSers ha risposto 16 luglio 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

30 aprile 2024

trash app, i received 45 order today and i had to cancel all of them because of the dumb price update dser have done, it has completely messed up my pricing.

Ghori Products
Stati Uniti
Circa un anno di utilizzo dell’app
DSers ha risposto 5 maggio 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

Data modifica: 3 luglio 2024

excelent - extremely annoying, it's not enough that they only advised me to contact one of their regional couriers and they want 5 stars - I scored 4 stars and wrote excellently - and they kept pestering me every day to change it to 5 stars

Handn Company Ltd.
Bulgaria
8 mesi di utilizzo dell’app
DSers ha risposto 30 giugno 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

16 settembre 2024

Why can't you link suppliers, can't log in to AliExpress, click on the login input box will refresh the page,Please reply me as soon as possible, I need to use it as soon as possible,my email address is liubide1992@gmail.com

HappyTails‘s Store
Stati Uniti
Circa un'ora di utilizzo dell’app
DSers ha risposto 17 settembre 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

28 giugno 2024

BAD!!! There is no clear option to cancel de subscription.. looks very shady to me

Trending Buy
Portogallo
6 mesi di utilizzo dell’app
DSers ha risposto 30 giugno 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation?
If you wish to change ...

Data modifica: 7 marzo 2024

I am profoundly disappointed by the lack of professionalism exhibited by this app and site. Despite my earnest desire for a successful outcome, I find myself encountering serious issues without adequate customer support. Regrettably, I am compelled to express my dissatisfaction, as honesty necessitates it.

This app and site rank among the most disorganized and dysfunctional platforms I've ever ...

7 Realms Bliss
Stati Uniti
25 giorni di utilizzo dell’app
DSers ha risposto 5 marzo 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation?
Our team tried to contact ...

4 luglio 2024

Does not allow you to browse products, you must search for a specific item. Not very easy to navigate.

My Store
Regno Unito
7 giorni di utilizzo dell’app
DSers ha risposto 7 luglio 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

30 marzo 2024

As an enthusiastic e-commerce entrepreneur, I was initially drawn to the promise of simplification and efficiency that DSers-AliExpress boasted for my dropshipping business. However, my journey has been anything but beneficial, turning into a collection of challenges and disappointments that I need to share.

Deceptive Practices with Reviews: My first red flag was noticing that many positive ...

Buyfilterstore
Stati Uniti
3 giorni di utilizzo dell’app
DSers ha risposto 31 marzo 2024

Hello!

Thank you for taking the time to write your review.
Please let me get back to you concerning each point you mentionned.

First off, please note that each review is ...