Recensioni (29.541)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
13 agosto 2024

The best customer service ever.

REVEULTO
Canada
3 mesi di utilizzo dell’app
DSers ha risposto 14 agosto 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 settembre 2024

Selena was great help, she was great!

Ravenci
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 8 ottobre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20 luglio 2024

Chrissy has done a fantastic job in guiding me thru my first order. She is kind and patient. glad Dsers hired her.

Katobb
RAS di Hong Kong
3 giorni di utilizzo dell’app
DSers ha risposto 21 luglio 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 maggio 2024

Thank you Ralla. It was clean. some doubts doublechking emails and some connection issues. Ralla sticked to help until we reach on a resolution i felt confortable with. Once again thank you keep it that way

CLEODAN
Portogallo
12 mesi di utilizzo dell’app
DSers ha risposto 2 giugno 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 agosto 2024

Fiquei muito, mas muito satisfeito mesmo com o atendimento prestado por sua colaboradora "Zoe", uma menina muito prestativa que lidou pacientemente com minhas dificuldades de resolver o processo de integração entre as plataformas Shopify e AliExpress. Vocês estão de parabéns por contar com um atendimento humanizado que nos deixa seguros e tranquilos para continuar realizando nossos negócios sabendo que podemos contar com uma equipe de suporte tão especializada. Nota 100.

VEST ELETRO
Brasile
6 giorni di utilizzo dell’app
DSers ha risposto 1 settembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 luglio 2024

Very good support, responsive, Zina is professional, pleasant and answered all my questions. Thank you very much.

Zinorea
Francia
Circa un mese di utilizzo dell’app
DSers ha risposto 18 luglio 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Data modifica: 21 agosto 2024

Krystal is the Best support I have ever had. She was patient and really knows her platform. I wish I could contact her directly.

IceboxDC.com
Stati Uniti
Circa un anno di utilizzo dell’app
DSers ha risposto 10 giugno 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11 giugno 2024

Great app, Selena was very helpful when asking about how to set specialised settings up. Great instant service, would recommend

Temple Of The Gods
Regno Unito
Circa un anno di utilizzo dell’app
DSers ha risposto 12 giugno 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 giugno 2024

I had my first experience with DSers live chat and a big thanks to Colleen who guided me through a very lengthy process which i was unsure about and he helped me to understand how DSers order fulfilment works by sending detailed descriptions and lots of diagrams to help me visually understand the issue i was having through DSers

RingTech
Australia
Circa un mese di utilizzo dell’app
DSers ha risposto 10 giugno 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 maggio 2024

Very useful for people who are dropshipping. Everything is easy to understand and the customer service is also amazing.

I just talked with Vivian on Facebook and she helped me getting ahead with my request. Thank you a lot :D

foreverLily.de
Germania
Circa un anno di utilizzo dell’app
DSers ha risposto 2 giugno 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team