Recensioni (29.659)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
1 ottobre 2024

Very helpful agent Neva and my question was answered very professionally.

Miracle Fashion Design
Thailandia
11 giorni di utilizzo dell’app
DSers ha risposto 10 ottobre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 ottobre 2024

excellent

D&S
Egitto
3 mesi di utilizzo dell’app
DSers ha risposto 15 ottobre 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26 settembre 2024

Thank you for the response Wendy from DSERS I'm satisfied.

SakuraChan
Filippine
14 giorni di utilizzo dell’app
DSers ha risposto 8 ottobre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 giugno 2024

I have had a couple of concerns and Ralla, who was the person who assisted me, helped me at all times, was very helpful, cleared all my doubts and concerns and advised me to have a good sales experience.

Thanks for everything Ralla!

Market Colombia
Colombia
5 mesi di utilizzo dell’app
DSers ha risposto 12 giugno 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 giugno 2024

Blanca is extremely proficient in her customer support. She effectively assisted me in completing the set up process for auto shipments to my customers. I could not be more pleased with her contributions! Thank you Blanca! A promotions is definitely deserved!

Lumina Oils
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 26 giugno 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9 luglio 2024

Rfimp was super nice and provided my all attention I needed. My issue was solved! Great team!!

Nickiddo
Canada
12 giorni di utilizzo dell’app
DSers ha risposto 11 luglio 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 giugno 2024

Zoe helped me out and answered my questions just perfectly using screenshots and guided me through the process. Very quick respond and super friendly support!

Vitalocare
Germania
5 mesi di utilizzo dell’app
DSers ha risposto 16 giugno 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 ottobre 2024

Krystal was very helpful through customer service when i had an issue!

Twinkle Mart
Regno Unito
Circa 3 ore di utilizzo dell’app
DSers ha risposto 20 ottobre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 luglio 2024

Muito atenciosos e sempre me ajudaram de pronto! Muito obrigado Dsers

Loja Lavyk
Brasile
10 mesi di utilizzo dell’app
DSers ha risposto 21 luglio 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 luglio 2024

I just had issue and contacted customer support. Colleen answered and was a great help and fixed my issue. Thank you so much Colleen

Kitcessories
Stati Uniti
13 giorni di utilizzo dell’app
DSers ha risposto 8 luglio 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team