Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
26 marzo 2024

Amanda with the Support Team was absolutely AMAZING! She was so patient and thorough with her explanations. I really appreciate how she went the extra mile by not only telling me, rephrasing it twice, and then providing detailed infographics and images. I have been stuck for months on something so simple.... Amanda saved the day for me!

Snow Chic Boutique
Stati Uniti
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 27 marzo 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Data modifica: 8 aprile 2024

Wendy from disers support service helped me a lot in solving the problem with my order, thank you very much Wendy and the others who helped me ;)))

Epic Horizon Shop
Cechia
3 mesi di utilizzo dell’app
DSers ha risposto 6 aprile 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 marzo 2024

I received some wonderful customer support today from Adele. I was attempting to delete my account after mapping my stores, and she offered to do it herself, which was extremely helpful.

Everwal
Regno Unito
Circa un mese di utilizzo dell’app
DSers ha risposto 25 marzo 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 marzo 2024

Irene was great and patient with my "noob" questions. I know I'll be using this service again. Would recommend.

TonysWallets
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 12 marzo 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 marzo 2024

Sandy helped me to resolve the problem that occured with my no show product with an hour. we tried many solutions. Finally we made it. Thank you, Sandy!

Home Living Mall
RAS di Hong Kong
3 mesi di utilizzo dell’app
DSers ha risposto 17 marzo 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 marzo 2024

I had some reassuring automation issues with DSers‑AliExpress and Raphael was able to solve it in less than 5 min. Great support. Highly recommended.

Kundalini Dreams
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 5 marzo 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

16 aprile 2024

Bianca was an awesome assistant. She helped me get what I needed, done, and was very kind and professional. Definitely recommend her

Coco e Bambu
Brasile
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 17 aprile 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 aprile 2024

Exactly what I wanted from the app, makes life easier.
Customer service 5/5 as well, really appreciate it!

Solmetique
Israele
Circa un mese di utilizzo dell’app
DSers ha risposto 24 aprile 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 marzo 2024

Very good support. Fast and effective response which helped me. Also kind service from Villanelle. I am satisfied

Secansa
Danimarca
7 mesi di utilizzo dell’app
DSers ha risposto 10 marzo 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 febbraio 2024

Very good service from Chrissy we tried lots of things but were unable to solve issue and had to deal directly with Ali and not Dsers but not agent's fault thank you Chrissy

Big Bite Fishing Shirts
Australia
4 mesi di utilizzo dell’app
DSers ha risposto 28 febbraio 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team