Recensioni (30.302)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
9 novembre 2024

Rfimp was amazing. I was so worried about my issue on DSers and he provided help so fast and so effectively. I appreciate this kind of high-quality service. Thanks very much !

Kysei
Irlanda
Circa un mese di utilizzo dell’app
DSers ha risposto 10 novembre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20 ottobre 2024

I'll give DSERS 5 stars because i had a great experience with the customer service who's name is Chloe. She was very polite and helpful. She made everything easy to understand and quickly resolved my issue! I appreciate it! Thank you!

Gonsey
Norvegia
16 giorni di utilizzo dell’app
DSers ha risposto 21 ottobre 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 agosto 2024

Wendy is fast on get the help I needed and go beyond the help with just answer my question but also show me step by step to get it right.

Noun Mall
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 1 settembre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 ottobre 2024

I was having problems with an order to Temu failing and I opened a chat with Vivian at Dsers. Her service was prompt and very friendly and she took me step by step through the process of ordering manually. This was fantastic as it was my first ever order and I was quite confused. Vivian stepped me through and got everything sorted. Nothing was a problem. Thank you so much.

Coastal & Country Chic Decor
Nuova Zelanda
Circa un mese di utilizzo dell’app
DSers ha risposto 10 ottobre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 novembre 2024

Very good work, always ready to listen and very efficient.

Bricoli | La Boutique Déco
Francia
Oltre 2 anni di utilizzo dell’app
DSers ha risposto 3 novembre 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 ottobre 2024

Perfect customer service. Provides you the tools and the help needed to manage your orders

TranquilLexe
Regno Unito
5 mesi di utilizzo dell’app
DSers ha risposto 20 ottobre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 settembre 2024

I had a great experience with DSers’ chat assistant, Vivian. She was super helpful and fixed all my issues really quickly. I asked a bunch of questions, and she answered every single one with no problems at all. Plus, her replies were fast and she was so polite the whole time. Honestly, it made everything so much easier, and I’m really happy with how smooth the process was. Huge thanks to Vivian and DSers for such awesome support!

oliva.
Portogallo
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 17 settembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 ottobre 2024

The customer service will answer your questions in a professional and simple way, which I think is very good

Fragrant garden
Cina
4 mesi di utilizzo dell’app
DSers ha risposto 20 ottobre 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 settembre 2024

Raphael from DSers - Exceptional Service and Support! ⭐⭐⭐⭐⭐

I recently had the pleasure of working with Raphael from DSers, and I cannot recommend him highly enough! From the moment I reached out, Raphael was incredibly attentive, professional, and knowledgeable. He took the time to understand my needs and offered clear, step-by-step guidance that made the entire process smooth and efficient.

Raphael's expertise in the platform is evident, and he went above and beyond to ensure all my questions were answered. Whether it was troubleshooting an issue or providing tips to optimize my workflow, his solutions were always spot-on. I truly appreciated his patience and dedication to making sure everything was running perfectly.

If you're looking for someone who is not only skilled but also genuinely cares about customer success, Raphael is your go-to person. Thank you so much, Raphael, for your outstanding service! DSers is lucky to have you on their team.

Highly recommend!

VaruVibe
Svezia
26 giorni di utilizzo dell’app
DSers ha risposto 7 ottobre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 ottobre 2024

Many thanks to Holly, who helped me with the problem I had in dsers.

petshopparts
Regno Unito
10 mesi di utilizzo dell’app
DSers ha risposto 31 ottobre 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team