Recensioni (31.697)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
18 febbraio 2025

I've been using Dsers for many years, but recently I've been having problems every day when placing orders... Now I literally can't process ANY order, with the following error message: "AliExpress found a CPF issue. Contact your buyer to check CPF accuracy "

All orders with the same message, all of them! There's nothing wrong with the customers' CPF, it's a bug in the platform that no one solves... If anyone can help me I'd be grateful, as I have hundreds of orders to send!

Loja Beauty Boss
Brasile
Oltre 2 anni di utilizzo dell’app
DSers ha risposto 20 febbraio 2025

Hello!

Thank you for the feedback! If you need anything else, don’t hesitate to reach out.

You can contact us anytime

DSers Team

20 gennaio 2025

I love using DSers for my AliExpress dropshipping. It's saved me so much time and hassle with its bulk order processing and automated tracking updates. The payment system is also very user-friendly.

Dm Prime Fenix
Brasile
Quasi 3 anni di utilizzo dell’app
DSers ha risposto 23 gennaio 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 gennaio 2025

I had a problem that I could not solve.
Within one minute of posting my problem on the live chat, Zico had it solved. Removed all of my stress about not being able to get an order done.

Geek Barn
Australia
Circa un anno di utilizzo dell’app
DSers ha risposto 27 gennaio 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 novembre 2024

I am new to this so when my customer didn't receive their product I started up a chat with Rita to figure out why. All I can say is that it has been quite a process but in the end everything was resolved. Now I understand how all the services work together to fulfill orders. Thank you!

HADDAD BEATS
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 1 dicembre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 gennaio 2025

I just had an IM with Vivian. I was having issue with processing an order.
She quickly and professionaly walked me through the issue. She provide me with excellent customer service. Thank You Very much for you help.

The Fishing Gear Shop
Stati Uniti
Oltre 2 anni di utilizzo dell’app
DSers ha risposto 13 gennaio 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 dicembre 2024

Need to workout something with the customer service and I was assisted by Raphael. He was amazing! I was really stuck with an issue, but he guided me through everything step by step and made it so easy to understand. He even sent screenshots, which was super helpful because I could see exactly what to do. On top of that, he was really friendly and patient the whole time, even when I asked a few extra questions. It only took about 5 minutes to fix my problem, and I couldn’t have done it without his help. Seriously, great customer service! Thanks again, Raphael!

Cherrypick Store
Stati Uniti
11 mesi di utilizzo dell’app
DSers ha risposto 4 dicembre 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 gennaio 2025

DSers is amazing and I must say that Fiona who just helped me remap a product so that I can place an order is just is fantastic. She was very patient and knows what she is doing and she does it well. Thank you! Thank you! Fiona! Give this lady a raise!

Circuit Hub Central, LLC
Stati Uniti
9 mesi di utilizzo dell’app
DSers ha risposto 30 gennaio 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 febbraio 2025

I had an amazing experience with Lena's support! She was incredibly patient, responsive, and went above and beyond to help me resolve my issue. Even when things seemed complicated, she stayed positive and made sure everything was clear. It's rare to find such dedicated and friendly customer service these days. Thank you, Lena, for your outstanding help!

Sophie Melbourne
Spagna
6 mesi di utilizzo dell’app
DSers ha risposto 20 febbraio 2025

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that Lena was able to provide you with such outstanding support. Her dedication and positive attitude truly make a difference, and we’re glad she was able to assist you so thoroughly. 😊

If you ever need help again, feel free to reach out—we’re always here for you!

DSers Team

28 gennaio 2025

Lucy from DSers support team was FANTASTIC today!!! Was able to address all my questions, explained everything and showed me screen shots on what to do. Remapping became so much easier with Lucy's help!! Thank you DS for Lucy!!!

Gifts and Mugs
Stati Uniti
Oltre 2 anni di utilizzo dell’app
DSers ha risposto 30 gennaio 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 dicembre 2024

Hello everyone, Wendy help me professionely and very fast by my problem. If i could choose someone who has to help me i would choose everytime Wendy again. Thank you very much for your support :)

trendrops
Svizzera
Oltre un anno di utilizzo dell’app
DSers ha risposto 28 dicembre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team