Recensioni (29.987)
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In base alla valutazione
I worked with Jessica on shipping concerns for a customer and she was able to guide me in the right direction. Kudos to Jessica❤
Hi Regal-Chic Boutique,
We will let our customer team know that you had a great experience with them, especially with Violet. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
This app is really helpful syncing the orders straight to the supplier, I tried out the advanced plan to test out affiliate marketing, I'm still not too sure about that. However, Nephele has been very helpful with everything else!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I like your customer support very quick response.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
UPDATE: After a bit I got another reply offering more detailed information, this HELPED fix the issue. I would have given it 5 stars except for the previous mentioned issue.
PAST: So far my opinion has gone from good to somewhat skeptical, all products are missing gtin or mpn so I am unable to publish with Google. I contacted DSer's who told me to contact the suppliers directly (thought they were the same as AliExpress), no further help offered. Sadly, I am beginning to think about switching to another option.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
We appreciate the quick response of DSers support team. Every individual support rep delivers a great support. We would to recommend to response to our bulk requests in a timely manner. Thank you DSers.
Hi SMC Merchandise,
We really appreciate your review of our App and customer service. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Despite being a member using the free version of Dsers I was grateful to find that the support are extremely helpful when it comes to any issues you may have ,
When I Contacted support I was quickly connected to Ralla who was happy to guide me through all of the questions and issues that I had and even Provided visual examples for things that were not easy to understand which was greatly appreciated especially for me as a visual learner Excellent support staff from my experience and Ralla deserves 5 stars .
The only change I would make to give Dsers 5 stars would be a change to the imports pages user interface
Currently the imports page only displays pricing in USD this adds extra steps for Store admins that do not sell to the usa
Simple fix would be forcing the imports page to use the currency selected in the associated AliExpress account
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
super pratique pour gérer les commandes . cette app est vraiment complète et fait très bien le lien entre vous et Aliexpress . Bon après il faut un peu trifouiller ce n'est pas toujours très clair surtout quand vous venez de débuter, le seul point négatif est que tout est en anglais je trouve ça dommage
Emma was very quick to reply to me and help me solve my problem. I'm still learning how to use DSers and I wish there was a video tutorial to walk me through the entire process.
Chris:
Chris was helping me amazing! Very detailed answers and he took really the time for me.
Thanks!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Une équipe très réactive en cas de problème sur Messenger. Cela change des autres plateformes avec aucun service pour les entreprise! Nous recommandons avec grand plaisir.