Recensioni (31.777)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
26 marzo 2024

The support for this app is great! Blanca was able to help me quickly and understood me very well. I strongly suggest adding the ability to autocomplete orders in AliExpress as well as payments, if that were possible now I would have given 5 stars for the app. The support is worth 5 stars in my experience, thanks Blanca!

Common Jewellery
Australia
Circa un mese di utilizzo dell’app
DSers ha risposto 28 marzo 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a ...

27 maggio 2022

Emma was very quick to reply to me and help me solve my problem. I'm still learning how to use DSers and I wish there was a video tutorial to walk me through the entire process.

Popular Paw
Stati Uniti
Circa un mese di utilizzo dell’app
7 marzo 2023

Chris:
Chris was helping me amazing! Very detailed answers and he took really the time for me.

Thanks!

Milky Mustache
Paesi Bassi
Circa un mese di utilizzo dell’app
DSers ha risposto 7 marzo 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

25 agosto 2020

Une équipe très réactive en cas de problème sur Messenger. Cela change des autres plateformes avec aucun service pour les entreprise! Nous recommandons avec grand plaisir.

InFace Base
Francia
Circa un mese di utilizzo dell’app
18 dicembre 2022

I was in quite a bit f a pickle because I had my first order come through only to find out that the item was out of stock from the supplier and the customer had already placed the order. Being that it was my first anonymous order and the also my first time using DSERs, I was confused out of my mind about what to do. ultimately, I contacted Shopify support and the rep and I myself both contacted ...

La Cour
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 18 dicembre 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel ...

15 ottobre 2023

Dès qu'on est bloqué ils sont à notre disposition pour nous débloquer. Ma dernière expérience était avec Alice qui a été simple et efficace ! Merci Alice. Au plaisir !

TopTendances31
Francia
Circa un mese di utilizzo dell’app
DSers ha risposto 16 ottobre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

30 novembre 2020

O app é útil, mas costuma ter erro no momento de fazermos o login, mesmo digitando a senha corretamente.

Shopping KidVersão
Brasile
Circa un mese di utilizzo dell’app
DSers ha risposto 30 novembre 2020

Hi Shopping KidVersão,

Thank you so much for your feedback. Could you please contact our customer service via Facebook Messenger when you encounter an issue like this next ...

18 aprile 2021

I needed some help with a product link and Beenle was very helpful over the instant chat in guiding me as to how to get the problem sorted! Highly recommend Dsers! Great service!

The Globetrotter Bag
Australia
Circa un mese di utilizzo dell’app
DSers ha risposto 18 aprile 2021

Hi The Globetrotter Bag,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your ...

18 novembre 2019

great app,We use this app in our store and it is really useful! We are very happy to have this app helping us in managing our store. recomanded

ChoiceBird
Canada
Circa un mese di utilizzo dell’app
24 gennaio 2021

I didn't use offen cause i have breack with my shopify store, but it was helpful and thanks Jessica for your saaistance.

Kids Rêves
Canada
Circa un mese di utilizzo dell’app
DSers ha risposto 24 gennaio 2021

Hi Kids Rêves,

Thank you so much for your review. We are glad to know that you like our customer service and working with Jessica. We strive to provide our users with high- ...