DSers‑AliExpress Dropshipping

The customer support is always available…
The customer support is available almost any time to answer questions about shipping, orders, etc.
Till now (couple weeks ) I test my store and the whole DSers service, so I don't have test it in a really serious problem. I will come back!

I had my first sale today and was having a few issues with DSers connecting to Ali Express

Chloe from DSers was quick to respond and made me realise with good question prompting that it was a 101 error where I was in my personal Ali Express account

She was also available for other questions I had as well

I wanted to express my gratitude to Blanca for her quick and friendly assistance with my DSers issue. Her support was incredibly helpful, and she went above and beyond to ensure everything was resolved smoothly. Thank you, Blanca, for the excellent service!

Awesome support from Vivian! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process and I successfully placed my first order. Thanks Vivian!

Wendy is fast on get the help I needed and go beyond the help with just answer my question but also show me step by step to get it right.

I haven't launched the store yet, but building it has been a pleasure with DSers. Their plans are worth the money considering the variety of products, but mostly bc of their 24/7 customer service. All my interactions have been pleasant and informative, with real time assistance. Special kuddos to Rita :)

Super simple processes for dropshipping and I like the procedure.
Great support (from Sans) and always available to reply and help me out with any troubles

Maria have been really easy to work with and really really patient, which I respect very much. I would love to ask Maria over and over again.

I would like to extend my heartfelt thanks to the wonderful customer service representative, Celia, for her incredible assistance and support. She went above and beyond to help me resolve the issue I was facing. Your dedication and exceptional service are truly appreciated, Celia. You really make a difference!

I want to take a moment to express my immense gratitude for Luna's exceptional assistance with placing orders on DSers. From the very beginning, Luna has been incredibly helpful, guiding me through every step with utmost patience and care. Her knowledge and dedication have made a world of difference, turning what could have been a challenging process into a smooth and efficient experience.

Luna's professionalism and positive attitude are truly commendable. She goes above and beyond to ensure everything is handled flawlessly, and her willingness to assist is unmatched. It's rare to come across someone as amazing as Luna, and I believe she truly deserves recognition for her hard work and dedication.

As a strong advocate for her, I would like to recommend a pay rise for Luna. She has certainly earned it with her outstanding performance. Thank you, Luna, for all your help and for being such a fantastic person. Keep up the great work!

Fred
Customer Services - NexGen Commerce Shop