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Sherry was amazing to help even on a Sunday afternoon. great job thanks for help
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
love it the team support. Maria is great
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Ich hatte Probleme meinen neuen Store mit meinem bestehenden Dsers account zu verbinden und der Support von Via hat mir geholfen alles reibungslos zu verbinden! Danke You saved my day Via
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
J'avais un problème sur une commande et j'ai reçu l'aide rapide de Villanelle qui a été efficace, a résolu mon problème et m'a donné des conseils pour mes futurs commandes.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Colleen was a blessing to work with and she was very helpful with solving my issues.
She answered all my questions and helped me get my order place.
Thanks Colleen for everything
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I needed to get DSers disconnected from a Shopify store that was already deactivated. I opened a chat with DSers and Rin responded straight away. Rin first of all checked with me that I was aware this would delete all the DSers data associated with that store and that I wanted to go ahead. After that it took only a minute and the issue was cleared up. Very courteous, helpful, and efficient support from Rin and DSers.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Sylvia was a great help. Professional and was able to fix my issue right away.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I 100% recommend Dsers! Wendy was very responsive and highly competent; she was also very instructive. I am new to dropshipping and had issues with a supplier while I had ongoing orders. I didn't know that we could switch to another supplier without having to change the information on that supplier's page. Wendy was a tremendous help and supported me from start to finish. She even took initiative to correct a mistake made. She went above and beyond with me. A thousand thanks to WENDY and DSERS
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I'm very new to drop shipping and ordered a test product to try to figure out how it all works. Of course, I messed it up! Glad to be learning on my own order instead of someone else's. I did the chat and Aimee was a tremendous help. She was kind, patient, and offered screenshots and explanations that were very helpful. She also was very positive and encouraging.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you Iren for your help you assist me with professionalism, I really appreciate your work. thanks again
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team