Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
14 dicembre 2023

Gostaria de deixar registrado minha satisfação com o atendimento da Isla. Não estava conseguindo localizar a conta do aliexpress cadastrada no Dsers para finalizar o pagamento do pedido. Ela foi muito gentil atenciosa, conseguindo entender meu problema e solucioná-lo, e tudo isso em menos 10min. Obrigada de verdade por toda atenção, profissionalismo e rapidez no atendimento.

Innovare Magazine
Brasile
6 mesi di utilizzo dell’app
DSers ha risposto 17 dicembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 novembre 2023

I had a little problem with accounts after update, but they Live Chat suport was very aggile, I specially thanks Olivia from her kindness and helpfulness. She teach me to solve the problem, the problem was fixed in less than 10 minutes after I discovered it > Live Chat > Olivia

Blitz Brasil
Brasile
Circa un mese di utilizzo dell’app
DSers ha risposto 22 novembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 dicembre 2023

VIvian helped me with my problem in a few minutes. 10/10.

OrganizIt
Svezia
Circa un mese di utilizzo dell’app
DSers ha risposto 7 dicembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 novembre 2023

Selina gave me great customer service. She showed me easy ways to solve my problems and she was very friendly.

My Comfy Cottage
Stati Uniti
Quasi 2 anni di utilizzo dell’app
DSers ha risposto 12 novembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 febbraio 2024

Lucy Very good support

GrillWind
Germania
2 giorni di utilizzo dell’app
DSers ha risposto 4 febbraio 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 dicembre 2023

Muito bom!

Simples
Brasile
3 mesi di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 dicembre 2023

Nice attention by Alice!!!

Alune Pads
Messico
4 mesi di utilizzo dell’app
DSers ha risposto 20 dicembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 novembre 2023

excellent customer service, Olivia assisted me within minutes and helped till my issue was solved. Customer service like this is what I'd like in a partner like Dsers

Peachy Bum
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 21 novembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 aprile 2024

Trés bonne expérience avec la conseillère Wendy, elle est tres réactive, pertinante et connait bien son travail. Elle m'a sorti d'un beau blocage et je la remercie , il y aurai 6 etoiles je les aurai toutes mises

Klean LM
Canada
7 mesi di utilizzo dell’app
DSers ha risposto 16 aprile 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 novembre 2023

Grateful for the convenient app and for your help, Rin, you are a lifesaver for me

Evashopx
Regno Unito
7 mesi di utilizzo dell’app
DSers ha risposto 30 novembre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team