Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
6 dicembre 2023

I contacted DSers via their chat feature and within seconds was connected with Wendy. Poor Wendy, I bombarded her with question after question, many times the same question worded differently because I couldn't wrap my head around what I was seeing. But Wendy remained professional and showed great patience with me. She answered all of my questions and now I can move on to my next steps. Nothing but props for Wendy. She's a keeper DSers! Thanks Wendy for knowing your stuff and taking care of your customers. I'm definitely sticking with DSers as my dropshipping partner knowing that they will be there for me when I'm lost!

Primal Gear
Stati Uniti
14 giorni di utilizzo dell’app
DSers ha risposto 11 dicembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 dicembre 2023

Sandy was very very supportive and help guide me thru my issue with easy step by step instructions and did not leave me hanging to handle it myself she was there every step of the way and i am very happy!

MindfulBustle
Stati Uniti
20 giorni di utilizzo dell’app
DSers ha risposto 17 dicembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 dicembre 2023

I can not contact you through chat. You need an email and password and I tried more than 20 times. But I received warning

MalMir Shop
Turchia
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 7 dicembre 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

7 dicembre 2023

Very quick and perfect response time. They solved my problem whith in 5 minutes! Thanks Guys!!!

Luxezy
Svizzera
5 mesi di utilizzo dell’app
DSers ha risposto 11 dicembre 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 dicembre 2023

I want to say thank you to Holly for an amazing service. Super kind, very helpful, very patient and excellent at helping us. Best ever!

CrazeCrafters
Ungheria
4 mesi di utilizzo dell’app
DSers ha risposto 7 dicembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 febbraio 2024

Isla helped me so good. Thankyou for the quick response!

Modulanza
Paesi Bassi
2 giorni di utilizzo dell’app
DSers ha risposto 3 febbraio 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 dicembre 2023

Provide quick & efficient support!

3D Puzzle Palace
Stati Uniti
6 mesi di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 novembre 2023

I have had a very pleasant and helpful client specialist on a number occasions. At times the language duifference can be frustrating, but, with patience, anything can be worked through and the specialists are very willing to assist.

Stellar Soul
Stati Uniti
5 mesi di utilizzo dell’app
DSers ha risposto 29 novembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 dicembre 2023

Great platform, dedicated and attentive agent, quality support, I trust their work 100%.

Alieladrop
Brasile
4 mesi di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 marzo 2024

Otimo atendimento, Isak me ajudou da melhor maneira possível, ótimo atendimento dele!

Master Shop
Brasile
25 giorni di utilizzo dell’app
DSers ha risposto 17 marzo 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team