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Selena in the Customer service chat was amazing! She helped me remap a supplier in a matter of minutes. THANK YOU!
2/23/24-Lennon in the Customer service chat was also AMAZING! He helped me find where to edit my "Compare To" pricing in Shopify (after import from DSers). Next time I'm going to the chat 1st - I wasted an hour searching online for the answer without success. Lennnon helped me fix it within a few minutes. KUDOS!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Wendy was knowledgeable, helpful and efficient while assisting with my question today. Thank you
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Merci à l'équipe du support DSERS et particulièrement à Holly qui a traité ma demande en moins d'une heure. Travail impeccable et je suis heureux d'avoir choisi de passer par DSERS pour le traitement de mes commandes.
Bonne continuation.
Cordialement,
Pierre Arcens de Maskia
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great app if you're dropshipping with AliExpress. Had a few questions and concerns but Neva sorted them out in one chat session (+very fast response on FB messenger). Very good and knowledgeable support.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
customer service is great
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Awsome service from Alice. fixed my problem with pictures and clear instructions
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
J'ai contacté le service client pour avoir de l'aide et je suis tombé sur Raphaël qui a été incroyable, moi qui pensait que j'allais mettre 1 journée à trouver une solution à mon problème Raphaël a régler mon problème en 2 minutes ! Encore merci vous êtes géniale !
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great app and wonderfull support!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am very satisfied with the assistance received at this time when doubts arose. Great company to work with, excellent support service.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Tive varias duvidas sobre mapeamento do produto após o pedido e a Neva me atendeu muito bem no suporte! Super atenciosa e prestativa!!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team