Recensioni (29.851)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
12 ottobre 2024

I had a problem, every time I would "push to store" it automatically set the product as "active" on Shopify. I contacted DSers, to my surprise the wait time was less than 1 minute! I literally messaged at 4:59 pm and at 4:59 pm I was responded!

Now I was answered by Chrissy, may I say Chrissy was amazing and very professional. Chrissy literally sent me THREE PICTURES to show me HOW TO do something on DSers, WITH captions to clarify it even further! The level of patience and professionalism Chrissy displayed was phenomenal! This lady broke it down for me so simply. The service I received was so professional by her.

Chrissy told me that she will "record the information you provided and report it to the relevant internal departments." So that the features on DSers will be easier for all users and future users.

I am very happy Chrissy did not make me wait at all when she responded to my message on messenger. And it is very evident she had a lot of knowledge about what she was talking about.

Overall, I am pleased with DSers and the customer service I received from Chrissy. I highly recommend DSers for everyone. I hope the feature I recommended will be available as an option soon for all DSers users! I wish everyone good luck in their businesses. Keep up the hard work everyone!

KudraSpec
Australia
18 giorni di utilizzo dell’app
DSers ha risposto 15 ottobre 2024



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 settembre 2024

Big thank to Miss Lydia , she help me to solve my issue and make me verry happy because for saving my time to update all my product in on click only

thank you too much dear i appreciate your honestly work

Gofionafashion
Oman
12 mesi di utilizzo dell’app
DSers ha risposto 9 settembre 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 ottobre 2024

Im taking my time to write this review on Behalf of 'Chloe' part of the Dsers customer service team.

She has really been such a major help in solving my issue. She was really attentive and got to solving my issue very effectively. My problem is solved and im happy thanks to her !!!

MIC-FINDER
Regno Unito
10 mesi di utilizzo dell’app
DSers ha risposto 22 ottobre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 ottobre 2024

"Convenient and Effective Tool for Dropshipping"

DSers is an excellent solution for managing a dropshipping business! I especially like the seamless integration with Shopify and the ease of adding products from AliExpress. The automation features significantly reduce order processing time, making the process much more organized and efficient. The flexible pricing options, including a free plan, are also a plus, allowing beginners to try out the service without extra costs.

If you’re looking to simplify dropshipping and make your business more scalable, DSers is exactly what you need!

MystiPaw
Stati Uniti
30 giorni di utilizzo dell’app
DSers ha risposto 29 ottobre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 ottobre 2024

Great support and great features! just had a wonderful customer service experience with Wendy and am extremely happy with this

XVI Latorre
Australia
Oltre 3 anni di utilizzo dell’app
DSers ha risposto 15 ottobre 2024


Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 settembre 2024

I would definitely recommend, fast and friendly service. directed me right to my issue and possible solution

T & M necessities
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 7 ottobre 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 novembre 2024

A1 top service,Sans was brill sorted my problem out in 2 minutes, with support like that you are on to a winner would definitely recommend

Emerald Surf
Irlanda
Oltre 2 anni di utilizzo dell’app
DSers ha risposto 5 novembre 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 settembre 2024

I had an issue importing a product from Dsers to my Shopify store and Vivian was there to help me navigate me and find the solution so fast and easy . she is amazing and I wish to have her available every time I have an issue . she is so helpful and kind thank you so much Vivian

Epicprods
Bulgaria
6 mesi di utilizzo dell’app
DSers ha risposto 18 settembre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 novembre 2024

I was desperate to make sure my order was going through properly to be fulfilled. Luna assisted me in ensuring this order was done correctly. Luna exemplified outstanding customer service!

dachicstyles
Stati Uniti
Quasi 2 anni di utilizzo dell’app
DSers ha risposto 3 novembre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 settembre 2024

I had a great experience shopping on AliExpress. Selena provided excellent help, guiding me through the process and ensuring everything went smoothly. The customer service was prompt and effective, making my experience hassle-free. Highly recommend!

Kurast
Canada
Circa un anno di utilizzo dell’app
DSers ha risposto 11 settembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team