DSers‑AliExpress Dropshipping

The app works pretty well, but even the best run into issues. A supplier had run out of stock during order fulfillment. I contacted their support and Lydia really helped me to get things back on track. Lydia communicated clearly, provided great screenshots, and even helped me get my product variant remapped. Highly recommended!

I received great customer service when I experienced an issue with the DSERS app. I notified support right away and they were very responsive to my inquiry. My response was resolved right away. I appreciate the fast turnaround time. Thank you!

Fiona was amazing at dealing with my issue. She competently and quickly helped with an order Aliexpress had refunded cause the seller had not sent the order in time. I then was able to change the supplier and place the order through another supplier and hopefully customer won't realise there has been an issue. I cannot fault the support received so far from DSers.

This app works and helps to process orders quickly.

When I got a probrem, Gloria helped me to understand and solve my issues with the billing plan. She was reactive and helpfull.

I have been using this app for good time now its doing me a great job, I had some help today with 24/7 customer service Zico were outstanding with helping me going through the issue I had thank you

I've been using DSers for a while now, and I must say their support is top-notch! Every time I’ve had an issue or a question, the support team (especially Rfimp) has been incredibly helpful and quick to respond. They always find a solution efficiently, making the entire process seamless. If you're looking for a reliable dropshipping tool with great customer service, DSers is definitely the way to go. Highly recommend!

Vivian was super helpful and patient with me, talking me through many points until we reached a solution. I was actually surprised by how thorough and attentive the service was. Thanks so much Vivian!

I contacted Dsers support for a problem I was having and the support I received from Fiona was exceptional and thorough. I had an issue that needed detailed attention, and she made the process so much easier. Fiona walked me through everything step by step, and we worked together until the issue was fully resolved. She is incredibly helpful and excellent at what she does!

I had an amazing experience with Rin from DSers! Their customer support was exceptional—quick, knowledgeable, and incredibly patient. Rin went above and beyond to help me resolve my issue efficiently, providing clear instructions and ensuring I fully understood the process. Their professionalism and friendly attitude made the entire experience stress-free. I truly appreciate their dedication to excellent customer service. Thank you, Rin! ⭐⭐⭐⭐⭐

I wanted to take a moment to share my appreciation for Sandy, the customer service agent who helped me with placing an order to AliExpress via DSers. Sandy was incredibly patient, attentive, and knowledgeable throughout the entire process. She made sure all my questions were answered and guided me step-by-step to complete my orders smoothly. Her professionalism and friendly demeanor truly made a difference, and I felt well-supported every step of the way. Thank you, Sandy, for providing such excellent service! If you're looking for efficient and helpful assistance, I highly recommend reaching out to her.