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I really appreciate Lena's help today. She patiently answered all my questions and helped raise a ticket for the issue.
Good job Dsers for this amazing customer service.:)
Thanks a Lot,Lena!! Have a great day:)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Awesome support from Lena! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Lena was amazing to work with. She answered my message in chat within seconds. My supplier had discontinued the item and she not only helped me find a new suppier, she walked me through the process of cancelling my orders and resubmitting. Best service I've ever gotten from a dropshipping service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
This was my first order, and I guess I was doing too much. Chloe so kindly helped me through the process of mapping the correct product and ordering it. I had made a big mess!! She helped me straighten the product out and guided me where to go for the reorder.
Thanks Chloe!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Hi,
I encountered a shipping issue with my order and received a confusing message about SKU selection. Dsears' support team quickly stepped in and provided excellent assistance. They promptly analyzed the problem, offered clear instructions, and helped me identify an alternative SKU that resolved the shipping issue. Their quick response and effective solution were greatly appreciated. Highly recommend Dsears for their outstanding support!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great app!!Very easy to navigate and very friendly customer service who are always ready to help..!Thanks again
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of getting support from Esfania on Dsers team, she was quick on responding to my questions and very helpfull,
thank you for a great customer service Esfania.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had a problem with my shop, and they managed to solve my problem in a second, they are really very competent, very serious and very professional, thank you again for your assistance.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Raphael helped me with problems in the ordering process for the Dser extension on Google Chrome on Sunday. Support was very quick.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
DSers is a great app to be using - its simple and straight forward and has wonderful customer service. I had the pleasure of Blanca helping me today and went by smooth as usual.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team