Recensioni (30.378)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
6 giugno 2024

Colleen was an AWESOME customer service representative. She helped me so much by reordering for AliExpress and assisting me in connecting my new Ali account. Best wishes to you, Colleen!

Sakura Blades™
Polonia
7 mesi di utilizzo dell’app
DSers ha risposto 10 giugno 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 giugno 2024

Had issue with pricing and Sherry was super helpful! Literally took me 2 minutes to fix :)

LilyandDress
Stati Uniti
2 mesi di utilizzo dell’app
DSers ha risposto 16 giugno 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 giugno 2024

I would rate this app as 100%. My experience was awesome as a first-time user as Ivan taught and facilitated to resolve the issue with placing orders. Ivan made it beginner-friendly and I'm very grateful for such incredible assistance

My Store
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 12 giugno 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 giugno 2024

Good

My Store
Filippine
3 mesi di utilizzo dell’app
DSers ha risposto 12 giugno 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 maggio 2024

Great service!

Madicaza Store
Stati Uniti
Circa un anno di utilizzo dell’app
DSers ha risposto 2 giugno 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 giugno 2024

Excelente atendimento

Bem Achados Shop
Brasile
2 mesi di utilizzo dell’app
DSers ha risposto 16 giugno 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 giugno 2024

Fui atendido muito rápido e resolveu meu problema! “Isak”

Shop Mundo Store
Brasile
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 16 giugno 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 giugno 2024

Great live support - resolved my issue. Super friendly. Thanks Vivian!

Evernest Home Decor
Regno Unito
Circa un mese di utilizzo dell’app
DSers ha risposto 19 giugno 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 giugno 2024

Lucy was a great customer service agent! She was quick to respond, responded with the perfect amount of detail, and makes sure the customer is not left with confusion. I highly recommend this service, I did not get this kind of service from other drop shipping apps, truly.

The Timeless Atelier
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 20 giugno 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 giugno 2024

Rita from Dsers team was so helpful and attentive!!!! I was having hard time to fulfill an order from my online store but Rita showed me step by step to fulfill my first order!! Thank you Rita!

TheIndoorCat
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 12 giugno 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team