Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
30 ottobre 2023

THANK YOU SO MUCH ISAK !!I was struggling so much on trying to figure out how to work this and, giving the Live chat a chance was the smartest move. With the wonderful help from Isak on live chat I was able to get what I needed done, DONE! He kept answering all my questions, and when I didnt get it he sent easy screenshots to help, and even if when things werent working, HE KEPT TRYING UNTIL IT WORKED. THANK YOU ONCE AGAIN GOAT ISAK AND DSERS!!!!!!
Top NOTCH.

The mob shop
Stati Uniti
7 mesi di utilizzo dell’app
DSers ha risposto 1 novembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 dicembre 2023

Great Service, easy connect.

The customer Support was Fine.
Chris has helped me very fast!

KinderKlub
Germania
3 mesi di utilizzo dell’app
DSers ha risposto 4 dicembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 febbraio 2024

Ótimo atendimento da Krystal!

Rale Desconto
Brasile
Quasi 2 anni di utilizzo dell’app
DSers ha risposto 25 febbraio 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 gennaio 2024

Support from Marshall was great!

UtiliKit
Australia
Circa un mese di utilizzo dell’app
DSers ha risposto 15 gennaio 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 gennaio 2024

Support agent Blanca was fast, friendly, and knowledgeable. She quickly resolved my issues. Thank you!

Hydrogen Bottle
Stati Uniti
1 giorno di utilizzo dell’app
DSers ha risposto 15 gennaio 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 dicembre 2023

DSers Support agent Eden was very fast with fixing a bug i was experiencing. Very grateful for DSers support. I will continue to use DSers thanks for its service and fast support ;)

GlamBare
Giappone
5 giorni di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 novembre 2023

Sandy was super helpful and fast with solving the problem ,hope in the future someone will be helped by her shes doing a pretty good job.

AN1MAL
Danimarca
3 mesi di utilizzo dell’app
DSers ha risposto 16 novembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 gennaio 2024

Muito bom!

Relisale
Brasile
12 giorni di utilizzo dell’app
DSers ha risposto 28 gennaio 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

26 novembre 2023

I want to say thank you for fast and helpful customer support service. Sylvia helped resolve my problem in a few minutes.

VivaContours
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 27 novembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 dicembre 2023

DSers customer support via Messenger live chat was exceptional! We were having issue relinking the store - LUCIA was informative, patient and resolved the issue swiftly. Thank you Lucia for your help, very much appreciated :)

HOUSE OF MENAGERIE
Regno Unito
3 mesi di utilizzo dell’app
DSers ha risposto 11 dicembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team