Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
10 novembre 2023

Cynthia was amazing! She walked me through my issues step by step and even sent me pictures to show me! Amazing help. I highly recommend DSERS and their team!

Modrn Mats
Stati Uniti
20 giorni di utilizzo dell’app
DSers ha risposto 12 novembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 novembre 2023

Jasmine found an answer to my question very promptly. so far very happy with it.

My Store
Stati Uniti
5 mesi di utilizzo dell’app
DSers ha risposto 22 novembre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 ottobre 2023

I got my first order today for my store agothicuniverse.com & I could not figure out how to upgrade the shipping. I was freaking out but I went to the DSers Chat & Sylvia helped me! She was fast & was able to fix my problem so I could fulfill my order! I'm so happy now! I can't thank Sylvia enough. I first tried going through Ali Express chat but they just told me to cancel the order & didn't know how to fix the shipping but Sylvia sure did!! A++++++++++++++++++++ Kindest Regards, Luna

A Gothic Universe
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 23 ottobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 dicembre 2023

Fast, enthusiastic, thoughful support

My Store
Regno Unito
Circa un mese di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

31 ottobre 2023

"Olivia Evans" I believe she is the best of the best in customer service. I have so far contacted and asked for advice from many advisors, without wanting to wrong anyone, the service I found at Dsers was the best.. However, Olivia's help was unique and I thank her wholeheartedly.
I will add one more supporter's name, which solved a problem that has been bothering me for a long time..."Eden"!
Giving quick and correct solutions is invaluable in our area... Rewarding is the least we can do.!

etcetera.
Grecia
25 giorni di utilizzo dell’app
7 ottobre 2023

Lily from Dsers really went above and beyond in assisting me through a dilemma on my account recently. Overall it took somewhat 2 hours to solve the issue in which her proficient work skills covered it. She was very patient and knows what she is doing , i hope someone gets the chance to get the online support from her , Absolutely AMAZING!!!!!!!!!

neesh
Australia
12 mesi di utilizzo dell’app
DSers ha risposto 9 ottobre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 febbraio 2024

Problema prontamente resolvido. Irene teve muita paciência e atenção. Grato.

tudopratech.com.br
Brasile
10 mesi di utilizzo dell’app
DSers ha risposto 8 febbraio 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 novembre 2023

Lucy was great/ fastest tech in the west! Responsiveness, always a great feeling when your freaking out! kudos

THRIFT HIVE
Stati Uniti
2 mesi di utilizzo dell’app
DSers ha risposto 30 novembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 ottobre 2023

Gracia is amazing!! I was having trouble with my product because it wasn't available any more on Ali express and more technical issues on my end and she helped out so much. She also replied within seconds so there was no waiting! This issue could've messed up my whole store and Gracia calmly helped me resolve the problem.

Bling Storage
Stati Uniti
7 mesi di utilizzo dell’app
DSers ha risposto 4 ottobre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 ottobre 2023

Best experience, especially with Sandy. She helped guide me through multiple issues and annoyances but remained patient, moving quickly and navigating DSers. If you have any issues, get in a live chat with the tech. They WILL fix your issues.

Flexibo
Stati Uniti
6 mesi di utilizzo dell’app
DSers ha risposto 23 ottobre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team