Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
15 ottobre 2023

I spent hours on a problem and finally decided to ask for help from DSers customer service. My helper, Irene, was very helpful and she solved two of the problems I was having very quickly. She saved me so much time and she was really sweet and patient when I didn't understand quite what to do. Definitely felt heard and will not hesitate to reach out in the future if I get stuck on any roadblocks.

Velvetica
Stati Uniti
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 17 ottobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 marzo 2024

Rita a résolu mon problème. Merci beaucoup! :D

Heureux minous
Francia
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 10 marzo 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 dicembre 2023

o suporte e super confiavel e atensioso resolvendo todos os problemas

Ophe
Brasile
5 mesi di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 aprile 2024

Excelente atención de Wendy, resolvio mis dudas de forma clara y con rapidez.

My Store KTA
Colombia
17 giorni di utilizzo dell’app
DSers ha risposto 16 aprile 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

8 novembre 2023

Easy to use and navigate. Great customer service from Wendy when you need some help!

Hydro X
Stati Uniti
2 mesi di utilizzo dell’app
DSers ha risposto 12 novembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26 novembre 2023

Neva was very helpful and replied for all my questions! Thank you Neva!

Up Goods
Italia
4 mesi di utilizzo dell’app
DSers ha risposto 27 novembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 novembre 2023

Jasmine found an answer to my question very promptly. so far very happy with it.

My Store
Stati Uniti
5 mesi di utilizzo dell’app
DSers ha risposto 22 novembre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 ottobre 2023

I love this app! Easy to manage. I had some difficulties and the online chat was prompt and fast. Irene from online chat really helped me with this problem. thank you so much

Mayubeautify
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 9 ottobre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 ottobre 2023

Very useful app when dropshipping. Customer support always on hand and quick to help as i experienced today with Sherry who resolved my issue in no time. Thanks Sherry

WoofyHub
Regno Unito
4 mesi di utilizzo dell’app
DSers ha risposto 1 novembre 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 ottobre 2023

I'm relatively new to this application, and I have to say that my initial experiences have been quite positive, largely thanks to the exceptional customer service provided by Una. As a newcomer, I had several questions and encountered a few issues. Una, one of the customer service agents, was nothing short of amazing. Their patience and kindness in guiding me through the solution step by step were greatly appreciated.

Cuistot Plutôt
Canada
6 mesi di utilizzo dell’app
DSers ha risposto 6 ottobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team