Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
13 ottobre 2023

Dsers has been an important tool for us, whether to find new business opportunities, manage our stores or make contacts.

Despite being a relatively complex tool, I was always able to fully count on their support area. Today, talking to Holly, I got 3 answers to my needs quickly and she was (really) extremely kind. All points have been resolved! I would give Dsers 5 stars and 6 stars to support if it was possible. I mean it...

Madame Valeska
Brasile
Circa un mese di utilizzo dell’app
DSers ha risposto 15 ottobre 2023


Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 settembre 2023

Its awesome app , Easy and useful , It stimulates the appetite for work , You may rarely encounter a problem with this program but if you did have any problem that will maybe your lucky day to have the chance for meeting my dear super *Sylvia
from customer service , thanks for being kind & fast and Patient and professional in dealing with my questions & problem , good luck .

evesphere
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 18 settembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 novembre 2023

Perfect customer service. Fast and accurate response. Thanks to Sylvia for her help!

Mon Petit Zoo
Francia
5 mesi di utilizzo dell’app
DSers ha risposto 20 novembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 aprile 2024

Muy buen servicio de Chrissy

Charles Home
Panamá
17 giorni di utilizzo dell’app
DSers ha risposto 16 aprile 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 settembre 2023

Thanks to Catalina's expertise and dedication, I can now access my awaiting order tab and fulfill orders seamlessly. Additionally, the syncing between Aliexpress and Shopify has been reestablished, which is vital for the smooth operation of my business.

Catalina's exceptional support has left a lasting impression, and I wanted to acknowledge her outstanding efforts. Her commitment to customer satisfaction reflects positively on your company, and I feel confident that I made the right choice in relying on your services.

I hope you recognize Catalina's exceptional contributions to your team, and I look forward to continuing to do business with your company. Thank you once again for providing top-notch support when it was needed the most.

TYDIOR™
India
Circa un anno di utilizzo dell’app
DSers ha risposto 18 settembre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25 ottobre 2023

I faced a problem on dsers and i contacted their customer support.Customer support was fast and they replied me within one two minutes.Olivia helped me throughout .She have been kind,friendly and helpful throughout the chat and i appreciate it.

Trendziy
Germania
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 26 ottobre 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 aprile 2024

Villanelle a été très efficace et réactive, et m'a bien renseigner concernant mes interrogations ce qui m'a permis de vite avancer. Merci pour tes explications Villanelle

ndyskitchen
Francia
18 giorni di utilizzo dell’app
DSers ha risposto 10 aprile 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

31 ottobre 2023

Had some problem with the fullfilment of my orders. Wrote to the customer service and got help from Marshall. Really fast and professional and helped me with all my problems!

MILOMINI
Svezia
2 mesi di utilizzo dell’app
DSers ha risposto 1 novembre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 settembre 2023

Serein had great communication. They helped me with what I needed and then also answered additional questions that popped up throughout our chat. I got a lot more done in just a couple of minutes than I would have on my own. Thank you Serein!

Auto Accentuate
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 6 settembre 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 novembre 2023

Fast and professional help to my issue, solved from the first time , Thank you Eden , thank you DSers

Bishy's
Egitto
3 mesi di utilizzo dell’app
DSers ha risposto 7 novembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team