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Didn't realize that Dsers has a chat button that can help me navigate and answers questions with my store orders. Very helpful
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Myra was very competent, friendly and very helpful from beginning to end.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I recently had the pleasure of working with Blanka from the DSers support team, and I couldn’t be more impressed! Blanka is truly a standout agent who brings expertise, patience, and a problem-solving attitude to every interaction. She went above and beyond to make sure my issues were resolved quickly and effectively.Blanka’s deep understanding of DSers and dropshipping, in general, is remarkable. She guided me through every step with clear, detailed explanations and even shared helpful tips that I hadn’t thought of before. It’s rare to find someone with such thorough knowledge! Thank you so much!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
It was the best customer service I have ever dealt with. The person didn't give up on me even if I couldn't or didn't make progress. I gave up but the person at Dsers didn't give up on me. It made me fight on. Thanks for the hope and willingness to learn this. I will fix this =) Thanks!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Rfimp was the absolute best in understanding the questions I had and spent over 45 minutes with me working through a big milestone in with my Shopify store. Beyond patient with what felt like a million questions I asked. Thank you so much for making this so painless! I appreciate your genuine care for customers!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had a few technical difficulties that I could not figure out by myself. I contacted support and had a lovely chat with Vivian, who was super quick to reply, incredibly polite and sorted out my issue very promptly.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am extremely satisfied with the service provided by Zina. She helped me very quick and easy looking for the right price of my product, additionally teach me how to contact the product supplier. Great job Zina. So happy for your help. Big THANKS ZINA!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Fast and efficient customer service! They helped me with my query and waited till it got resolved. keep up!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Just starting to do Dropshipping, Vivian from customer service helped a lot. She is so kind and professional. Answered to all my questions very quickly. Thank u so much!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had problems with the delivery selection in my orders. But Neva helped me with this very quickly and efficiently. I was surprised by the fast work of the support. This is the best customer service. Thank you very much ))
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team