Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
10 maggio 2024

excelente atención

GOOBU STORE
Colombia
14 giorni di utilizzo dell’app
DSers ha risposto 12 maggio 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 aprile 2024

Atendimento rapido e extremamente profissional

Marlon Store
Portogallo
17 giorni di utilizzo dell’app
DSers ha risposto 29 aprile 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 ottobre 2023

Got great support and help from Olivia who made sure everything on my page regarding order/shipping and tracking works smoothly. Thanks again!

Skyddsfabriken Det moderna överskottsbolaget
Svezia
12 mesi di utilizzo dell’app
DSers ha risposto 19 ottobre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 novembre 2023

Zoe has helped me a couple times when I've had mapping issues with orders. She is quick, polite, and totally competent to deal with any of my issues. I love working with her and know when she signs on all my issues will be taken care of quickly.

crazycritterstore
Stati Uniti
7 mesi di utilizzo dell’app
DSers ha risposto 9 novembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 gennaio 2024

Gostaria de agradecer em especial a atendente Vivian, me ajudou a solucionar meu problema, que ela tenha só coisas positivas na vida dela!

Lady Viena
Brasile
6 mesi di utilizzo dell’app
DSers ha risposto 14 gennaio 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 novembre 2023

Alicia provided exceptional customer service!

I had a pleasant interaction with Alicia from customer service, who was incredibly helpful and knowledgeable. She patiently addressed my order inquiry and provided clear, comprehensive information. Alicia's dedication to customer satisfaction was evident, and I highly recommend seeking her assistance for any questions or concerns.

Virtual Box Shop
RAS di Hong Kong
Circa un mese di utilizzo dell’app
DSers ha risposto 29 novembre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 agosto 2023

Isak helped this evening and it was a super fast service. He included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order.
he also sent me a clear list of instructions on how to place my future orders from shopify to dsers. Thank you Isak!

UniqueStore
Irlanda
10 mesi di utilizzo dell’app
DSers ha risposto 2 agosto 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 ottobre 2023

Zoe was extremely helpful and understanding when I was having trouble with DSERS. She took the time to understand my issue and then provided me with clear and concise instructions on how to fix it. She was also very patient and understanding, even when I was frustrated. I would highly recommend Zoe to anyone who needs help with DSERS.

Beauty Chique
Brasile
4 mesi di utilizzo dell’app
DSers ha risposto 16 ottobre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 novembre 2023

NEVA was very helpful. I was kind of stressed out trying to get to everything to work properly with my account. NEVA helped me with everything. During our chat she sent me a few emojis and stickers. They were adorable and made me laugh. It was a pleasure speaking with her.

Ocoen
Stati Uniti
4 mesi di utilizzo dell’app
DSers ha risposto 8 novembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 aprile 2024

Excelente atendimento bem explicado passo a passo!

Guia Ofertas
Brasile
18 giorni di utilizzo dell’app
DSers ha risposto 24 aprile 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team