Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
21 marzo 2024

שירות מעולה ממליץ בחום דיברתי עם לוסין היא עזרה לכול השאלות עם הרבה סבלנות ,

siedoonai
Israele
12 giorni di utilizzo dell’app
DSers ha risposto 24 marzo 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 agosto 2023

This app has been working great so far. Had some confusion while setting everything up. Chat was easy and EDEN helped me a lot to figure it out. I was able to work through my issues with their assistance. Thank you very much 5 stars!

betterbecheap.com
Stati Uniti
7 mesi di utilizzo dell’app
DSers ha risposto 3 settembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 ottobre 2023

Isla was fast and efficient with service. Made it painless for me and solved my problem in 10 minutes

Bubleous
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 17 ottobre 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 dicembre 2023

Estou satisfeita com o atendimento do Dsers. No que eu precisei sempre me ajudaram e foram atenciosos.

Katze Store
Portogallo
23 giorni di utilizzo dell’app
DSers ha risposto 11 dicembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28 luglio 2023

I had an issue with fulfilling an order on DSers and reached out to their support team for assistance. They responded quickly, asking for my DSers account email and Shopify store URL to investigate the problem.

The support team efficiently identified that the supplier for my order was not found on AliExpress. However, they assured me that they would find a new supplier and presented me with two options to choose from.

I requested to map the new supplier to my existing list, and they promptly completed the process. With their clear guidance, I successfully placed the order with the new supplier without any hassle.

The DSers support team's expertise and dedication were impressive, making the entire experience smooth and straightforward. I highly recommend DSers for its reliable dropshipping solution and outstanding customer support.

Thank you, DSers support team, for your exceptional assistance!

MOTHERSI
Canada
12 mesi di utilizzo dell’app
DSers ha risposto 31 luglio 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 febbraio 2024

Merci à Alice d'avoir résolu mon problème

Ma boutique
Francia
2 mesi di utilizzo dell’app
DSers ha risposto 8 febbraio 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 ottobre 2023

excellent service ! Fast and convenient, Irene helped me a lot! Highly recommend him

TwixyShop
Israele
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 1 novembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 novembre 2023

I am using Dsers , as I am in problem I dont know what I can do , then I go Chat with Blanca , Blanca helps me alot and solve my problem in few minutes.. Thanks Blanca.

Modablask Store
Germania
11 giorni di utilizzo dell’app
DSers ha risposto 7 novembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

25 ottobre 2023

Great app with excellent customer service. Lucas helped me solve my problems in no time at all and made importing products very easy!

Easy Shop
Canada
3 mesi di utilizzo dell’app
DSers ha risposto 26 ottobre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 ottobre 2023

Didn't think anyone would be able to help me but Catalina solved my tracking issue within minutes. Amazing customer service!

Murvae
Stati Uniti
6 mesi di utilizzo dell’app
DSers ha risposto 6 ottobre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team