Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
24 novembre 2023

Very good and convenient service. Good and fast customer support as well!

Youzenite
Germania
5 mesi di utilizzo dell’app
DSers ha risposto 26 novembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 novembre 2023

Very good customer service, I had a fantastic experience with Alice that helped me a lot to solve my issues.

Diateck
Italia
3 mesi di utilizzo dell’app
DSers ha risposto 27 novembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 agosto 2023

DSers-AliExpress Dropshipping has been a great go-to app for me. Not only is their app VERY useful, their Customer Service is EXCELLENT! They may even be able to help you migrate your products from one store to another, if necessary. I only have great things to say about DSers! Isak was very helpful - 5stars!

Premium Chakra
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 7 agosto 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 gennaio 2024

amazing app and extremely fast customer service A+++++

GYMYARD
Germania
Circa un'ora di utilizzo dell’app
DSers ha risposto 31 gennaio 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 novembre 2023

Sandy helped me fix my problem very quickly. Very helpful. Thank you!

Shop New Retails
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 22 novembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 novembre 2023

A Alice realmente me ajudou muito, teve muita paciencia com os meus problemas e sempre se mostrou prestativa em ajudar-me a solucioná-los, agradeço muito a ela, pois no inicio da conversa estava perdida e no final ela consegui explicar-me e mostrar tudo o que eu precisava fazer para solucionar o meu problema. um amor de pessoa, super simpática e muito prestatida. obrigado (:

Alice really helped me a lot, she was very patient with my problems and was always helpful in helping me solve them, I am very grateful to her, because at the beginning of the conversation I was lost and in the end she managed to explain and show me everything I needed to do to solve my problem. a loving person, super friendly and very helpful. thanks (:

ShopPluss
Portogallo
7 mesi di utilizzo dell’app
DSers ha risposto 5 novembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 ottobre 2023

Gracia is amazing!! I was having trouble with my product because it wasn't available any more on Ali express and more technical issues on my end and she helped out so much. She also replied within seconds so there was no waiting! This issue could've messed up my whole store and Gracia calmly helped me resolve the problem.

Bling Storage
Stati Uniti
7 mesi di utilizzo dell’app
DSers ha risposto 4 ottobre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 ottobre 2023

I had a fantastic experience with Lucas. I was having trouble with a link on the platform and Lucas went above and beyond to assist me. He patiently guided me through the process and even provided screenshots to make sure I understood the steps. His dedication to helping me was truly exceptional. Thanks to Lucas, my issue was resolved quickly and efficiently. I highly appreciate his expertise and outstanding customer service. I would gladly reach out to Lucas for any future assistance.

Your Nomadic Nook
Svezia
3 mesi di utilizzo dell’app
DSers ha risposto 22 ottobre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 gennaio 2024

W selena customer service :)

ExternalLoveJewels™
Stati Uniti
4 mesi di utilizzo dell’app
DSers ha risposto 15 gennaio 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 gennaio 2024

Suporte muito bom agilizado, agradeço ao Marshall pela atenção

ValenNow
Brasile
4 mesi di utilizzo dell’app
DSers ha risposto 15 gennaio 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team