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I want to give a big thanks to Sandy!!!, I had a problem with my product cost, Sandy answered all my questions in seconds and was very polite. I highly recommend DSERS and its great customer service.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Wendy was great service, had trouble paying for my orders and had great help. It was very fast service and all my questions got answered, 5 stars.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
As a 1st timer with Dsers, the Cs support is very efficient. I was served by Isak who is very knowledgeable, has given me very elaborate responses that are easily understood and added me some links for further guidance. Very impressed with Isak and Dsers customer service support. I highly recommend this app
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am satisfaction with Dser and suport team special with Alice.
They help to me to add more than 10 products in the Dser to conect with suppliers.
Thank you Alice.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I enjoyed my conversation with my representative. They were patient and kind and let me know how to handle my situation in the future. i love when I learn from any interaction.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was stuck for hours when I ran into a remapping issue and couldn't properly fulfill an order. Luckily, Alicia came to the rescue! She gave me clear instructions and screenshots which allowed me to fix the problem. Her expertise and patience were both top-tier. (They need to give her a raise in salary!)
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sylvia did a great job helping me address and solve my problem in a quick efficient manner!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Irene, atendimento rápido e objetivo! Simpatia e cordialidade!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This is my 1st experience using DSers-AliExpress Dropshipping. I am also a beginner in the area of dropshipping. I ran into a problem fulfilling an order. When I reached out to the help line through the chat option, Bruna helped me. Bruna was very patient, kind and quickly resolved the issue I had with a customer's order. Bruna definitely provided me with a very positive experience!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Hello everyone, I was about to process an order on Dsers and intended to switch to a new supplier for my product, but I accidentally clicked on 'process payment'. I didn't want to proceed with this supplier, so I contacted a support representative named Rin. Not only did he help me cancel the 'awaiting payment' status so that I could change the supplier, but he also taught me how to do it. Thank you so much, Rin, and the Dsers team. Now I can sleep peacefully knowing I'm in good hands.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team