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Always great service! Lucy solved my problem within minutes. Really great service!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had a few technical difficulties that I could not figure out by myself. I contacted support and had a lovely chat with Vivian, who was super quick to reply, incredibly polite and sorted out my issue very promptly.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isak helped us through with our first order. It was stressful but we could not have managed without him. Great tool and great service!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Exceptional Support from Wendy at DSers!
I had the pleasure of working with Wendy today, and I can't express enough how grateful I am for her outstanding service. She went above and beyond in helping me set up shipping rates and resolve some technical issues I was facing. Wendy was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free. Her attention to detail and commitment to customer satisfaction truly stood out. I highly recommend DSers, especially with such dedicated team members like Wendy on board!
Thank you, Wendy, for your exceptional support!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Used DSers Facebook Messenger to receive support today. Rin helped me and was very quick to answer and was able to help address my issue promptly. Good job Rin!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Vivian was very resourceful and helped me with the information I needed. She was kind and diligent.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
When I was having technical issues with my store, I turned to their customer service live chat feature. lydia jumped in chat to support . so patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues! lydia you are awesome
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I’m very happy with customer service, specifically with Chrissy! Chrissy helped me super fast to resolve the issues I needed resolved. Very professional, kind and effective
Thanks again Chrissy
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Vivian was absolutely outstanding, I am new to DSERS and she went out of her way to show me solutions to my questions step by step through messenger, and even offered to do it for me. I do not think I have ever had this great of customer support from any company in my lifetime. I think Vivian should get a raise, If she doesn't get a raise, I am going to buy DSERS when my store blows up and i get the funds and I will give her a raise myself!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Today I had the pleasure of working with Colleen on a few order issues in my shop. Colleen was very helpful and exercised extreme patience with me as I am not to tech savvy. Colleen walked me through the processes that I needed to complete and with her help I was able to resolve all issues. I am very grateful for her help and satisfied.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team