Recensioni (30.363)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
5 aprile 2024

Sally was patient and kind, she guided me through my issue and made sure I got through. Thank you

E baby solution
Stati Uniti
7 mesi di utilizzo dell’app
DSers ha risposto 6 aprile 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 marzo 2024

Rfimp was very helpful! Responded fast and helped me to resolve the issue that I had with the shipping. Thank you!

Innovato Design
Bulgaria
Oltre 3 anni di utilizzo dell’app
DSers ha risposto 14 marzo 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

18 maggio 2024

Irene was very helpful and resolved my issue very quickly. I am very grateful and other guides should use Irene as a good example of how to give service

CoverCase
Regno Unito
11 giorni di utilizzo dell’app
DSers ha risposto 20 maggio 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 marzo 2024

Thank you Irene, you have helped resolve my issues, it did take some time but you stayed with me until it was successfully resolved. Many thanks Matt

Easy Reach Pro
Australia
11 mesi di utilizzo dell’app
DSers ha risposto 10 marzo 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4 giugno 2024

Great and fast support

Project Sleeper
Australia
Circa un anno di utilizzo dell’app
DSers ha risposto 6 giugno 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 marzo 2024

First of all, the response time was super fast! The issue was solved immediately by Wendy, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.

PURCORIGINAL
Regno Unito
4 mesi di utilizzo dell’app
DSers ha risposto 28 marzo 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 maggio 2024

Blanca did a great job helping with our website!

Sea Blue Mall
Stati Uniti
2 mesi di utilizzo dell’app
DSers ha risposto 29 maggio 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 aprile 2024

Well that was just 2 easy, Raphael answered my questions and gave additional relevant information without having to ask. Great support. Thanks for making all of this easier.

Wyndrew
Australia
Circa un mese di utilizzo dell’app
DSers ha risposto 15 aprile 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 aprile 2024

Thanks to Chrissy's patience i resolved my problem very quickly. I have always been content with Dsers costumer service.

Swift Foot
Germania
9 mesi di utilizzo dell’app
DSers ha risposto 14 aprile 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 marzo 2024

I just finished chatting with Chris, who was able to resolve the issue I had for me super quickly. He was explaining every step to me in real time, providing detailed indications with images, a video of the process and eventually he fixed it for me. I am honestly very impressed by the customer service and especially by Chris. I was worried I would have to chat with a bot, but I got an angel instead

My Japandi Home
Stati Uniti
6 mesi di utilizzo dell’app
DSers ha risposto 13 marzo 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team