Recensioni (31.755)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
26 dicembre 2024

Hello everyone, Wendy help me professionely and very fast by my problem. If i could choose someone who has to help me i would choose everytime Wendy again. Thank you very much for your support :)

trendrops
Svizzera
Oltre un anno di utilizzo dell’app
DSers ha risposto 28 dicembre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...

28 febbraio 2025

DSers has been great, it smoothly integrates and communicates with my shopify store and has lots of useful features. The customer service is also excellent with 24/7 instant help for any question or problem I am having.

Amara
Regno Unito
5 mesi di utilizzo dell’app
DSers ha risposto 5 marzo 2025

Hello!

Thank you for your amazing review! We're thrilled to hear that DSers has been a great fit for your Shopify store and that our customer service has been helpful. Our ...

9 gennaio 2025

I contacted Dsers support for a problem I was having and the support I received from Fiona was exceptional and thorough. I had an issue that needed detailed attention, and she made the process so much easier. Fiona walked me through everything step by step, and we worked together until the issue was fully resolved. She is incredibly helpful and excellent at what she does!

BusyBlast
Stati Uniti
7 mesi di utilizzo dell’app
DSers ha risposto 13 gennaio 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

24 dicembre 2024

The app works pretty well, but even the best run into issues. A supplier had run out of stock during order fulfillment. I contacted their support and Lydia really helped me to get things back on track. Lydia communicated clearly, provided great screenshots, and even helped me get my product variant remapped. Highly recommended!

Baby Booties Boutique
Stati Uniti
7 mesi di utilizzo dell’app
DSers ha risposto 28 dicembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

30 novembre 2024

I am new to this so when my customer didn't receive their product I started up a chat with Rita to figure out why. All I can say is that it has been quite a process but in the end everything was resolved. Now I understand how all the services work together to fulfill orders. Thank you!

HADDAD BEATS
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 1 dicembre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...

12 febbraio 2025

I had an amazing experience with Rin from DSers! Their customer support was exceptional—quick, knowledgeable, and incredibly patient. Rin went above and beyond to help me resolve my issue efficiently, providing clear instructions and ensuring I fully understood the process. Their professionalism and friendly attitude made the entire experience stress-free. I truly appreciate their dedication to ...

TwinsBabyRsleeping
Canada
11 mesi di utilizzo dell’app
DSers ha risposto 20 febbraio 2025

Hi there,

Thank you for your wonderful feedback! We're thrilled to hear that Rin provided you with exceptional support and made your experience stress-free. Your satisfaction ...

6 febbraio 2025

I had an issue with an order and contacted customer service, where Zico assisted me. The support was exceptional! he patiently walked me through the right steps, making the process simple and stress-free. He was friendly, professional, and incredibly helpful the entire time. Thanks to his guidance, my problem was resolved quickly!

Mooti
Canada
4 mesi di utilizzo dell’app
DSers ha risposto 13 febbraio 2025

Hi there,

Thank you for your amazing feedback! We’re delighted to hear that Zico provided you with exceptional support and made the process simple and stress-free. Our team ...

20 febbraio 2025

Chloe was very helpful and I am very happy with her help. I was very nervous to try to cancel and issue the refund for the first time, but she walked me through all the instructions with kindness and help me feel comfortable using this system for the first time. Her customer Service was supper! I was very nervous not to get the issue resolved but she helped me solved the issue and now all is fine ...

SMinvite, LLC
Stati Uniti
4 mesi di utilizzo dell’app
DSers ha risposto 27 febbraio 2025

Hello!

Thank you so much for leaving such a wonderful review! We're thrilled to hear that Chloe was able to help guide you through the process and make you feel comfortable ...

15 gennaio 2025

Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!

Cuddlio
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 20 gennaio 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

1 gennaio 2025

I wanted to take a moment to share my appreciation for Sandy, the customer service agent who helped me with placing an order to AliExpress via DSers. Sandy was incredibly patient, attentive, and knowledgeable throughout the entire process. She made sure all my questions were answered and guided me step-by-step to complete my orders smoothly. Her professionalism and friendly demeanor truly made a ...

Kana Marketplace
Canada
Circa un anno di utilizzo dell’app
DSers ha risposto 3 gennaio 2025

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...