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Thanks to Chrissy's patience i resolved my problem very quickly. I have always been content with Dsers costumer service.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Fantastic
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
SUCH a helpful agent assisted me through an issue I was facing and was very kind and patient. I highly recommend. THANK YOU
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I had trouble syncing my first Shopify order to DSers, but Selena from the support team was able to help me get the order synced very quickly. Excellent customer service!!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I've never had an excellent customer service experience! And I can't believe that I'm writing a review about it! Isla was truly helpful. And she stayed with me the whole time I was trying to troubleshoot my issue. Without her help, I wouldn't be able to fulfill my first orders! And also, I like the fact that there is an actual person on the other side, it's still unlike talking to bots! So definitely, I highly, highly recommend DSERS App!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
VERY HELPFUL AND EASY TO FOLLOW! I am so thankful for the help!! SUPERB!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Thank you Irene, you have helped resolve my issues, it did take some time but you stayed with me until it was successfully resolved. Many thanks Matt
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Well that was just 2 easy, Raphael answered my questions and gave additional relevant information without having to ask. Great support. Thanks for making all of this easier.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
"Vivian"
I had trouble understanding and troubleshooting a problem and Vivian was nothing but patient and understanding absolute pleasure to work with her. Would definitely recommend her again if I get in trouble thank you Vivian you were an absolute gem.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I just finished chatting with Chris, who was able to resolve the issue I had for me super quickly. He was explaining every step to me in real time, providing detailed indications with images, a video of the process and eventually he fixed it for me. I am honestly very impressed by the customer service and especially by Chris. I was worried I would have to chat with a bot, but I got an angel instead
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team