DSers‑AliExpress Dropshipping , 24.730 recensioni
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In base alla valutazione
Je suis tellement satisfaite du traitement que m'a porter cette personne : Blanca
Elle à passer plus de 2h avec moi a m'aider pour absolument tout elle est tellement gentille est serviable elle m'a meme conseiller pour pleins de chose cette personne est juste fabuleuse elle m'érite une augmentation elle fait tellement bien son travaille c'est une expert ;)
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a tough issue with my Dsers account, but Irene saved the day, the agent's deep understanding of the Dsers platform. They listened attentively to my problem, asking insightful questions to gather all the necessary details. This level of engagement demonstrated their commitment to finding the most effective solution tailored to my specific situation.
The agent displayed remarkable expertise as they guided me through the troubleshooting process step-by-step. Their instructions were clear and concise, making it easy for me to follow along. Even when I faced challenges during the process, the support agent remained patient and encouraging, assuring me that we would find a resolution together.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
First online store and was very overwhelmed setting up and especially getting my first order sorted for my very first customer.
Emma was really informative and gave me step by step with images to help me finalise my first customers order. She was very patient and gave me a much better understanding of the process. Definitely an asset to their team.
Thanks so much
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Super support technique !!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I'm enjoying this app, it has many of the products I am looking for. Also the support is awesome. Lily was a great help in sorting out an order whereby the Supplier had changed shipping details. She was really patient and stayed with me until the issue was resolved. Great customer support and satisfaction.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I'm new to Shopify and DSers and was a little confused at first, but they have an amazing customer service crew to help you along the way. Customer service rep, Serein, was able to help me fix my issue so quickly and gave me some guidance on how to fix it in future! Thanks Serein!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Via was a fantastic help! they sorted out my issue easily and very fast with great communication skills :) I'm very happy with their service thanks again Via!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I was actually surprised with the high quality of customer assistance while coming across an issue, 2 days in a row. As I could not fix it myself, the staff quickly resolved it for me. Best compliments to DSers.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
TO CUSTOMER SERVICE THANK YOU FOR SENDING KYLIE TO MY RESCUE THIS YOUNG MAN SAVED MY BUSINESS.
THERE IS NO WAY I WILL NOT ASK FOR THIS YOUNG PERSON AGAIN HE WAS AWESOME AND VERY PROFESSIONAL AND KNEW HIS JOB TO THE END.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had a problem logging into DSers, it turned out that my Aliexpress account was blocked.
I was very upset and did not know what to do, Holly from DSers support was very responsive, listened patiently, tried to clearly explain to me what needs to be done, that there is nothing to worry about, everything is fixable. Her good attitude and sympathy put me at ease. It was just what I needed! Thanks Holly!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team