Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
6 ottobre 2023

Very fast and reliable. Took me just a few minutes to solve a very difficult situation. Thanks Lucy!

Meliora Gems
Stati Uniti
10 mesi di utilizzo dell’app
DSers ha risposto 7 ottobre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 settembre 2023

As I'm new, I feel a little difficult at some points, but Sylvia was incredible! She helped me immediately, carefully explaining case by case to resolve all my doubts and problems, so now I can move on. Thank you Sylvia! :-)

Glowicz
Brasile
6 mesi di utilizzo dell’app
DSers ha risposto 3 ottobre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 luglio 2023

TO CUSTOMER SERVICE THANK YOU FOR SENDING KYLIE TO MY RESCUE THIS YOUNG MAN SAVED MY BUSINESS.
THERE IS NO WAY I WILL NOT ASK FOR THIS YOUNG PERSON AGAIN HE WAS AWESOME AND VERY PROFESSIONAL AND KNEW HIS JOB TO THE END.

therightfitforall
Stati Uniti
Circa un anno di utilizzo dell’app
DSers ha risposto 31 luglio 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 settembre 2023

Nephele was great help on my store when I had a small issue. I use this app daily and recommend to anyone in ecommerce.

Military Overstock
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 13 settembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21 luglio 2023

I had a problem logging into DSers, it turned out that my Aliexpress account was blocked.
I was very upset and did not know what to do, Holly from DSers support was very responsive, listened patiently, tried to clearly explain to me what needs to be done, that there is nothing to worry about, everything is fixable. Her good attitude and sympathy put me at ease. It was just what I needed! Thanks Holly!

My Balzhi Store
Kazakistan
6 mesi di utilizzo dell’app
DSers ha risposto 23 luglio 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 luglio 2023

Great customer service, I had a pleasurer to chat with Wendy, she helped me to create my first Buddle which was a bid struggle for me. Result is fantastic she have DONE everything to help me to have the end result as I wanted.... Costumers Service is one complete different level than all the app out there

Trends Guru
Regno Unito
8 mesi di utilizzo dell’app
DSers ha risposto 23 luglio 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 settembre 2023

Via was a fantastic help! they sorted out my issue easily and very fast with great communication skills :) I'm very happy with their service thanks again Via!

Timeless memories
Australia
7 mesi di utilizzo dell’app
DSers ha risposto 24 settembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 ottobre 2023

Olivia was incredibly patient and helpful with all my queries! Thanks again

Fenn and Forest
Australia
4 mesi di utilizzo dell’app
DSers ha risposto 1 novembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 maggio 2024

Tout s'est bien passé, Isak a résolu très rapidement mon problème de mapping

Little bichette
Francia
2 giorni di utilizzo dell’app
8 luglio 2023

Nice and convenient app for dropshipping. What I like the most is the friendly customer service. Quick and to the point to solve any problem I have encountered. I'm very happy with this app overall :)

Iner Beat
Polonia
Oltre un anno di utilizzo dell’app
DSers ha risposto 9 luglio 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team