Recensioni (26.016)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
21 ottobre 2023

I got my first order today for my store agothicuniverse.com & I could not figure out how to upgrade the shipping. I was freaking out but I went to the DSers Chat & Sylvia helped me! She was fast & was able to fix my problem so I could fulfill my order! I'm so happy now! I can't thank Sylvia enough. I first tried going through Ali Express chat but they just told me to cancel the order & didn't know how to fix the shipping but Sylvia sure did!! A++++++++++++++++++++ Kindest Regards, Luna

A Gothic Universe
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 23 ottobre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 luglio 2023

Nice and convenient app for dropshipping. What I like the most is the friendly customer service. Quick and to the point to solve any problem I have encountered. I'm very happy with this app overall :)

Iner Beat
Polonia
Oltre un anno di utilizzo dell’app
DSers ha risposto 9 luglio 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 settembre 2023

Very fast and quality costumer service. I ask for help and Serein was more than clear and helpful. Explained step by step, even add pictures to the instructions which it make it so easy!! and added extra information that made easier my use of DSers. Totally recommended!

SnuggleShip
Australia
4 mesi di utilizzo dell’app
DSers ha risposto 11 settembre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 dicembre 2023

Excellent app, I had support from Sandy who answered my questions quickly!

Ragnok Brasil
Brasile
Circa un mese di utilizzo dell’app
DSers ha risposto 17 dicembre 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

28 dicembre 2023

Fantastic, quick and reliable!! Vivian was awesome!

Dog Land
Albania
5 mesi di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 settembre 2023

i'm really happy with Dsers. I've been using this app since 2021 and there is nothing to complain about it. I totally recomend Dsers to anybody who wants to start Dropshipping using aliexpress as a suplier.

Brasil Tendências
Brasile
Quasi 3 anni di utilizzo dell’app
DSers ha risposto 6 settembre 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 dicembre 2023

Quick response, Isla helped me with what I needed in minutes

NIO Direct
Stati Uniti
4 mesi di utilizzo dell’app
DSers ha risposto 4 dicembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 gennaio 2024

Ótimo aplicativo , muito pratico e fácil de mexer!!

E sem falar no suporte deles, estava com um problema com a minha conta e fui prontamente atendido!! Super recomendo

Mundo Ma Lu
Brasile
16 giorni di utilizzo dell’app
DSers ha risposto 21 gennaio 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 dicembre 2023

I have to say the rep I worked with "Lucia", was awesome. They handled my concern very quickly and appeared to take interest in my concern. I'm new at this dropshipping e-commerce business and some of the other dropshipping companies have left me frustrated because I couldn't help me customers in a timely manner. Thank you to Lucia for your help.

ZMO Express Unlimited
Stati Uniti
8 giorni di utilizzo dell’app
DSers ha risposto 7 dicembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 luglio 2023

First online store and was very overwhelmed setting up and especially getting my first order sorted for my very first customer.
Emma was really informative and gave me step by step with images to help me finalise my first customers order. She was very patient and gave me a much better understanding of the process. Definitely an asset to their team.
Thanks so much

Future You Health & Wellness
Australia
10 mesi di utilizzo dell’app
DSers ha risposto 17 luglio 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team