Recensioni (29.803)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
15 maggio 2024

I would like to express my immense gratitude to the DSers team, and especially to Villanelle from support, for their incredible help and assistance. I had some difficulties with configuring my application, but thanks to Villanelle's professionalism and knowledge, everything was quickly and efficiently resolved.

Villanelle was not only extremely helpful but also very kind and patient. She walked me through the entire process step by step, ensuring that everything was working as it should. Her prompt responses and clear instructions made me feel confident and valued as a customer.

I am extremely satisfied with the level of service I received and highly recommend DSers to anyone looking for a reliable order management tool. Once again, a huge thank you to Villanelle for her exceptional help!

Esteticum
Polonia
Circa 2 ore di utilizzo dell’app
DSers ha risposto 16 maggio 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 maggio 2024

The DSers‑AliExpress Dropshipping app is really good! The support team is excellent!

DescontoespeciaL
Brasile
Circa un mese di utilizzo dell’app
DSers ha risposto 21 maggio 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 gennaio 2024

All of my many questions were answered in a easily understandable way. Thank you Holly for all of your detailed help!

Travel: Form + Function
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 30 gennaio 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 marzo 2024

Cynthia was very helpful to me. I had a small problem - a big one to me - and she had a lot - a lot!! of patience with me solving this.

Walbig
Regno Unito
4 mesi di utilizzo dell’app
DSers ha risposto 24 marzo 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 maggio 2024

Lena Thank you for your help.
Quick respond.

Alepeak
Regno Unito
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 12 maggio 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 aprile 2024

the staff is nice and they reply quickly solve to my problem...

Alodia Store
Spagna
Oltre un anno di utilizzo dell’app
DSers ha risposto 23 aprile 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 febbraio 2024

I contacted Dsers support and I had really great experience, response were fast and in point. Thank you Vivian for your amazing help!

Harmony Manor
Cechia
6 mesi di utilizzo dell’app
DSers ha risposto 19 febbraio 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

10 novembre 2023

Their customer service is great! I had a question about grouping products together and within a minute of sending a message I got a response from Wendy! Wendy was very kind, helpful and as I said, quickly responded to my questions!

Lovely Gifts 4 You
Stati Uniti
4 mesi di utilizzo dell’app
DSers ha risposto 12 novembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 aprile 2024

I talked to someone at DSers named Sandy, and she was amazing. Every question I asked her, she had an answer. She told me what to do and showed me how to do it. She is truly amazing

Changher
Regno Unito
Circa un mese di utilizzo dell’app
DSers ha risposto 15 aprile 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 gennaio 2024

I really had a great experience with Marshall! Marshall really took the time to help me and figure out my problem and worked with me until I got the problem fixed. Marshall was there from the beginning to the end to make sure I was satisfied and I am very satisfied. 5 stars for Marshall!

Keepcalmandshop.store
Canada
3 mesi di utilizzo dell’app
DSers ha risposto 25 gennaio 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team