Recensioni (29.807)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
21 gennaio 2024

Spoke with Vivian on 01/21/24 for probably close to an hour and a half. I am new at DSing, but seasoned at selling. So that left me in a position with an unexpectedly large volume of orders to process and no idea at all what I was doing. It wasn't pretty. We had duplicate orders imported from eBay, no idea how to map everything...I can't begin to list everything, to be honest. Vivian assisted me with not only mapping everything but also taking screenshots to make sure she was providing me with the products I wanted. In addition, I was also asking another zillion questions. After this long interaction, I am certain I am not even entertaining any apps other than DS, and seriously, please, give VIVIAN a raise! She saved my business and helped me feel confident.

Breeze!
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 23 gennaio 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 maggio 2024

Holly make a fast and perfect service, thank you

AirPulse
Francia
16 giorni di utilizzo dell’app
DSers ha risposto 10 maggio 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

20 gennaio 2024

I had issues with certain areas of the products and the price of the products for one of my orders and Rin was amazing and managed to sort out all the issues, going out of the way as to search for alternative products with a better price. Once everything was sorted I could order the products for my customer. Great job, five stars :)

Jolly Joy Time
Regno Unito
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 21 gennaio 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 giugno 2024

Para quem está iniciando provavelmente é o melhor app de sincronização de produtos e frete com aliexpress

Brigth Key
Portogallo
Circa un mese di utilizzo dell’app
DSers ha risposto 10 giugno 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 luglio 2024

suporte excelente e rápido da atendente Rita

Utyl
Brasile
Circa un anno di utilizzo dell’app
DSers ha risposto 4 luglio 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 novembre 2023

The customer service is excellent! I am new to Shopify and Krystal was a super help to me. Even though the outcome was not as I wished it would be she was very helpful and provided me with more than enough information so that I do not repeat my mistake. Thank you so much Krystal for you patience and help.

Terry

Healthy Wealthy Wise Deals
Stati Uniti
4 mesi di utilizzo dell’app
DSers ha risposto 3 dicembre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 gennaio 2024

Really great support very fast and reliable Krystal helped me directly and was able to help me solve the problem. Thank you very much

Speeding
Germania
12 mesi di utilizzo dell’app
DSers ha risposto 15 gennaio 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 febbraio 2024

Very easy to use with 24.7 support. Isak from customer support service was so helpful and made this whole process so much easier and smoother. I love that their response rate is so fast, makes me feel very supportive through my e-commerce journey! Thanks Isak.

Supachi
Australia
3 mesi di utilizzo dell’app
DSers ha risposto 8 febbraio 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 dicembre 2023

Many thanks for the great help and support with my huge problem which could be solved with your help. can only give 5 stars although your help should be at least 10!!!!

ajays-onlineshop
Germania
4 mesi di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 dicembre 2023

I haven't much experience with Dsers yet, but so far I had a great experience with the support of Chris. All my questions and problems got solved very fast. I'm more than happy with the service :)

Invisibelt store
Svizzera
12 mesi di utilizzo dell’app
DSers ha risposto 14 dicembre 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team