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Well, I was assisted by Sandy today and I have never been so well treated like she did. Very patient, extremely competent and polite.
I am new in this world and it was incredible her help. Made me understand a lot. I would say, Sandy was the best helper I have talked to. Congratulations on her and I hope she has a brilliant future. She deserves it. No words to thank her enough. Thank you Sandy, very much, you made my day!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Olivia helped me with my first order. I was lost. I had seen tutorials and didn't understand what to do. If it hadn't been for her, I wouldn't have been able to do it. Thanks to her and her fast and efficient service.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Super nice customer support. Especially lovely helper Esfania. Thank you a lot. you were very helpful.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Chloe was able to fix my problem and get the order put through immediately.
I was so confused as to how to fix my problem with this order.
Thank you Chloe
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Celia was super helpful sorting out some technical issues. Overall my favorite dropshipping app. Have used it in the past and will continue to use it in the future!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had the pleasure of working with Blanca, and I couldn't be more impressed with her service! She was incredibly quick in resolving my issue and provided excellent customer support throughout. Her attention to detail and willingness to go above and beyond made the entire process smooth and stress-free. Thanks to her swift actions, everything was handled efficiently. Highly recommend Blanca for anyone in need of prompt and professional assistance!
Raphael is a great professional, he helped me with my problem and taught me how to deal with it on my own next time, a great professional
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Celia did a very great job explaining what i didnt do correctly and helped me fix the problem in couple of minutes
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had query on my orders being fulfilled and the person i spoke to 'Raphael' was very nice and quick to reply to my questions with good detailed answers, so thanks again Raphael. And i do recommend there customer support services.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This has got to be one of the best chat help I have had in a long time. My help hung in there with me and never gave up plus left me with a bunch of information (screenshots) that I'm saving for the future.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team