Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
13 ottobre 2023

The guy which I contacted for support named "Zoe" was friendly and quickly responsive to my questions.

Gezond Lichaam
Paesi Bassi
3 mesi di utilizzo dell’app
DSers ha risposto 15 ottobre 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

4 novembre 2023

I was facing some problems with importing products. Sally Helped me a lot with step by step. Great Service.

Accessories Park
Bangladesh
4 giorni di utilizzo dell’app
DSers ha risposto 5 novembre 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 maggio 2023

I'm new and I had a problem, but live chat assistant Alicia was super fast to respond and really straight forward with what I had to do to resolve that issue. Really happy!

Autovizier
Lituania
9 mesi di utilizzo dell’app
DSers ha risposto 8 maggio 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 agosto 2023

Eden was very patient with me, walked me through step by step and and was very thorough with the information. Thank you for being so kind and helpful.

RoyalLegendsCo
Stati Uniti
Circa un anno di utilizzo dell’app
DSers ha risposto 8 agosto 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

29 giugno 2023

What amazing customer service! Una, the super kind employee who answered me on messenger was so patient with me and very helpful. I'm starting in the dropshipping industry and she walked me through step by step and took the time to explain everything to me. 10/10 for customer service!
Thanks for saving my first order Una :)

bambam
Canada
7 mesi di utilizzo dell’app
DSers ha risposto 3 luglio 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Data modifica: 16 settembre 2023

Jully was fast, clear and efficient. SOOOOOO appreciate the customer service with Dsers. The fastest, most clear and helpful customer service I have experienced in my dropshipping experience!! I choose Dsers over other apps becasue of people lik eJully who are helpful and never quit until I am happy and my customers are happy.

Barbie Barbie Barbie
Stati Uniti
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 23 luglio 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Data modifica: 4 aprile 2024

Villanelle was very easy to talk to and made everything clear. I will certainly go back to using this app and their communication features.

Hot On Tiktok
Stati Uniti
7 mesi di utilizzo dell’app
DSers ha risposto 3 settembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 ottobre 2023

Perfect instant support,Amity was really helpful, helped me fulfill my first ever order, recommended!! :D

Krohu
Ungheria
2 mesi di utilizzo dell’app
DSers ha risposto 4 ottobre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 settembre 2023

Customer service is available quickly and allows you any problem you have I highly recommend thank you very much !!!

My Store
Israele
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 24 settembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 settembre 2023

I contacted Dsers help center and I was speaking to Olivia she was very helpful
-Kind
-Good response time
-Helpful
pointed me in the right direction in solving my issue

Shop accessoriez
Australia
4 mesi di utilizzo dell’app
DSers ha risposto 19 settembre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team