Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
18 settembre 2023

Tiffany, you have been a great help, your answers are clear and concise, easy to understand. You are direct and polite. You keep a strong composure while putting forward a professional front. You are very knowledgeable!

My Cat is Fat
Canada
5 mesi di utilizzo dell’app
DSers ha risposto 20 settembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13 settembre 2023

Sherry was a big help, I feel so much better that she was able to check it out. I have been so stressed that my customers weren't going to receive their items. Thank you Sherry.

Gigiz Express
Stati Uniti
10 mesi di utilizzo dell’app
DSers ha risposto 18 settembre 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 ottobre 2023

Needed help with page setup and Zoe was very helpful. amazing support and very fast. Thanks a bunch.

Affinity & Co
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 31 ottobre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 agosto 2023

5-Stars because their isn't a million!! This was the most enjoyable and helpful and EASY interaction with a customer service rep EVER!!! I only wish I had more problems!! Excellent is an understatement!!!

K. Nicole Beauty
Stati Uniti
Circa un anno di utilizzo dell’app
DSers ha risposto 10 agosto 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13 agosto 2023

was having some troubles getting a order to go out and catalina got on there and got it all up and running properly for me. again thank you for all your help catalina

Brooks Cosmetics
Stati Uniti
6 mesi di utilizzo dell’app
DSers ha risposto 15 agosto 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 giugno 2023

I was helped this day by Isak and he was wonderful. Super fast service. he included screen shots that showed me exactly what to do to fix my issue.
thank you '' LUCY'' for your helpfull and kindness

MEDIA STORE
Francia
4 mesi di utilizzo dell’app
DSers ha risposto 29 giugno 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 agosto 2023

I recently had the pleasure of experiencing outstanding service from both the DSers platform and one of their remarkable customer service employees, Cynthia. As an e-commerce entrepreneur, streamlining my dropshipping business operations is crucial, and DSers, along with Cynthia's assistance, has truly proven to be a game-changer.

First and foremost, DSers has revolutionized the way I manage my orders and products across multiple platforms. The platform's user-friendly interface, seamless integration with various e-commerce platforms, and efficient order processing features have significantly enhanced my workflow. It has not only saved me precious time but also improved accuracy in order fulfillment.

However, what truly sets DSers apart is the exceptional customer service provided by Cynthia. From the very first interaction, it was evident that Cynthia is not only highly knowledgeable about the platform but is also deeply committed to ensuring the success of her clients. Her willingness to go the extra mile in addressing my queries and concerns has left an indelible impression on me.

Cynthia's dedication to providing timely and personalized support is commendable. She exhibited patience in guiding me through the setup process, offering insightful tips and strategies tailored to my business needs. Her prompt responses, whether through email or live chat, reflect her dedication to ensuring a smooth experience for DSers users like me.

I must also highlight Cynthia's professionalism and empathetic approach. She didn't just assist me with technical issues; she took the time to understand the unique challenges I face in my e-commerce journey and provided guidance that extended beyond the DSers platform itself. Her proactive problem-solving skills truly set her apart as a customer service expert.

In conclusion, DSers has exceeded my expectations as a dropshipping management tool, and Cynthia's exceptional customer service has been the cherry on top. Thanks to DSers and Cynthia, I now feel more empowered and confident in managing my e-commerce operations. If you're seeking a reliable, efficient, and user-friendly platform for dropshipping, coupled with exceptional customer support, look no further than DSers and the incredible assistance provided by Cynthia. Kudos to the DSers team and a heartfelt thank you to Cynthia!

legion
Australia
3 mesi di utilizzo dell’app
DSers ha risposto 15 agosto 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 luglio 2023

Was frustrated at first learning about the platform but then had help from Lucas in customer support team. 5 star service. Helped to solve my issues and gave me clear information from the start. Keep it up - Thanks!

TrendCove
Regno Unito
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 31 luglio 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 settembre 2023

I just started selling products online and just opened my shop so I had a few questions, Cynthia was super helpfull and made sure everything was explained. I am very thankfull for her help!

TheraCup 2.0
Belgio
4 mesi di utilizzo dell’app
DSers ha risposto 7 settembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4 novembre 2023

HOLLY is an amazing representative! She helped me with all the questions really fast and worked professionally with my account. You should pay her twice!!!

Insight-Collection
Stati Uniti
2 mesi di utilizzo dell’app
DSers ha risposto 5 novembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team