Recensioni (26.520)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
4 dicembre 2023

I faced an issue with pricing , the customer service is very good, Sandy was serving me perfectly. she was patient, and explain everything to me by screen shot.
Thank you

CAJO Store
Emirati Arabi Uniti
22 giorni di utilizzo dell’app
DSers ha risposto 5 dicembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 novembre 2023

Sylvia from DSers customer support has consistently stood out for her exceptional patience and helpfulness. Her unwavering assistance in addressing all my queries reflects her dedication to ensuring a seamless experience on the platform. Sylvia's commitment to customer satisfaction is evident in every interaction, making her an invaluable asset to DSers. Her expertise and friendly demeanor have transformed troubleshooting into a positive and efficient process. With Sylvia on the customer support team, DSers has truly set a gold standard for excellent service

www.shop9.asia
Singapore
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 14 novembre 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30 gennaio 2024

Lily was wonderful! She helped solve my problem with ease. Give her a raise! She was kind and quick with her customer service. Thank you Lily!

Wandering Home Co.
Stati Uniti
33 minuti di utilizzo dell’app
DSers ha risposto 31 gennaio 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 novembre 2023

Eden at customer support was fantastic. Had some issues with paypal tracking and he resolved it. Very attentive.

goshavyco
Regno Unito
Oltre un anno di utilizzo dell’app
DSers ha risposto 26 novembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10 novembre 2023

Cynthia was amazing! She walked me through my issues step by step and even sent me pictures to show me! Amazing help. I highly recommend DSERS and their team!

Modrn Mats
Stati Uniti
20 giorni di utilizzo dell’app
DSers ha risposto 12 novembre 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 gennaio 2024

Kundenservice TOP!!! Shelly hat mir so schnell und gut geholfen!! Thank you Shelly<3

RingBing
Germania
9 mesi di utilizzo dell’app
DSers ha risposto 21 gennaio 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 novembre 2023

Jully was helpful when one order did not want to fulfill

Njils
Norvegia
8 mesi di utilizzo dell’app
DSers ha risposto 5 novembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 novembre 2023

Fast and professional help to my issue, solved from the first time , Thank you Eden , thank you DSers

Bishy's
Egitto
3 mesi di utilizzo dell’app
DSers ha risposto 7 novembre 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 novembre 2023

I was not very clear at the beginning, on what I needed to explain. The assistant never lost patience and I was able to get my answer.

Joli Toutou
Canada
Circa un mese di utilizzo dell’app
DSers ha risposto 27 novembre 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 novembre 2023

Ms Sherry was most helpfull. She solved my issue in no time. Also, she is very kind. Thanks!!!!

MarketCrev
Repubblica Dominicana
4 mesi di utilizzo dell’app
DSers ha risposto 13 novembre 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team