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Lily was wonderful! She helped solve my problem with ease. Give her a raise! She was kind and quick with her customer service. Thank you Lily!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Their customer support was amazing. Blanca is knowledgeable and helpful, She helped me immediately. I love their service.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am extremely satisfied with the experience I had with DSers, largely thanks to the excellent customer service provided by Chrissy. Her professionalism and commitment to resolving issues quickly were impressive.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The agent Eden, helped me resolving an issue with my dsers account configuration regarding the order fulfilment which was pending about a week, thank you.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Exceptional Customer Support Experience!
I recently had the pleasure of experiencing outstanding customer support from DAVID. As I'am new to dropshipping, I encountered an issue with understanding how to proceed with the order steps (Fulfillment process), and I must say that their response time and efficiency exceeded my expectations.
From the moment I reached out, DAVID demonstrated an impressive level of professionalism and a genuine commitment to resolving my concern promptly. What struck me the most was the lightning-fast response time – within minutes, I had a knowledgeable representative addressing my issue.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I've had a fantastic experience with DSers, thanks to Sally's exceptional support. Sally's expertise and quick responses made my transition into dropshipping seamless.
DSers' user-friendly interface and Sally's dedicated assistance have significantly streamlined my order fulfillment process. Sally's commitment to customer satisfaction and efficient problem-solving have exceeded my expectations.
In conclusion, DSers, with Sally's support, is a top-notch tool for dropshipping. I highly recommend it for its reliability and outstanding customer service.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Support 10/10, quick, they know exactly, where the problem is and we fixed it quickly. Support name: Lucia
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Irene helped me with a sync'ing problem where my orders were tied to the wrong aliexpress account. She was patient and provided clear instructions while staying on the chat until everything was resolved. I was able to place my orders successfully. Thanks Irene!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Aimee Tended to my Concerns Swiftly greatly appreciate it.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I have been pleasantly surprised with the quality of the platform, and customer service as well, Jenny is quick and pro! I would only want DSers to introduce a custom packaging hub, to add our private label. The rest is really great!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team