Recensioni (30.354)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
11 settembre 2024

very good support, i had a little problem with somthing and needed help and then my boy vivian from the Dsers support team helpt me out easy and clean very good

Vinista Shop
Belgio
2 mesi di utilizzo dell’app
DSers ha risposto 17 settembre 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 novembre 2024

Exceptional Customer Service! Via helped me a lot on solving my order and stock problems. She is professional and knowledgeable, also she really cares about her client. It’s rare to find such dedicated customer support these days, thanks a lot!

CampyMate
Australia
12 giorni di utilizzo dell’app
DSers ha risposto 13 novembre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 settembre 2024

"Incredible Service!"
The support team was fast, efficient, and super helpful. They resolved my issue in no time, and their communication was clear. Highly recommend!
Big thanks for Blanca.

ANEA
Regno Unito
2 mesi di utilizzo dell’app
DSers ha risposto 17 settembre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 novembre 2024

Villanelle's, response time was very fast, the agent was very knowledgeable, polite and understood the issue patiently. Villanelle provided screenshots and help me to clear my issues swiftly. 5 stars for quick, knowledgeable and polite service.

ModernSaga
Canada
Circa un mese di utilizzo dell’app
DSers ha risposto 12 novembre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15 ottobre 2024

I had an amazing experience!!! Great customer service and would highly recommend to any dropshipper!!!

Price-Go
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 16 ottobre 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 agosto 2024

Shout-out to Maria who helped me to clarify some questions I had fulfilling my first order on my store, I was breaking my head trying to figure out a couple of things and she helped me to clarify everything. She was very fast to reply to me and her english is also amazing.

Severica
Stati Uniti
6 mesi di utilizzo dell’app
DSers ha risposto 21 agosto 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 agosto 2024

Rita on the help messenger was very helpful and patient with me as I navigated through the download process. I'm new to all of this and she took the time to make sure I was doing things correctly and even sent me screenshots to ensure I was on the right page. Over the top effort! Thanks Rita!

Tailwaggers Pet Emporium
Canada
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 25 agosto 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 settembre 2024

i recently encountered a "sold-out" issue on my Shopify store, and I reached out to the DSers support team for assistance. I was incredibly impressed with the level of service I received. The support team was not only prompt in their response but also provided clear and actionable guidance that helped me resolve the issue quickly.

Thanks to their expertise and support, my store is now running smoothly, and I no longer face the "sold-out" problem. I appreciate their professionalism, patience, and dedication to helping me find a solution.

I highly recommend the DSers support team to anyone who needs reliable and effective assistance with their dropshipping business. Thank you for your excellent service!

Rating: ⭐⭐⭐⭐⭐

Timelesscrafts.co
Sudafrica
24 giorni di utilizzo dell’app
DSers ha risposto 2 settembre 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Data modifica: 7 settembre 2024

I had a problem with an issue about having products on my website but on the website it was written Out of stock for almost all my product. With the help of my agent, i change the settings for the shipment and everything is ok now.

I got a second problem on the September 7, and the agent told me what to do to unsync the price changing with my store. So That was a good help.

Ozio Web Store
Canada
19 giorni di utilizzo dell’app
9 ottobre 2024

Very nice app to work with quickly. It has exactly what you need. In addition, the customer service is great because they really respond within minutes.

very good service!

Fielpower
Paesi Bassi
12 giorni di utilizzo dell’app
DSers ha risposto 10 ottobre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team