Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
10 aprile 2024

Great app that makes fulfilment really simple. Lucy on support was great too. Gave me lots of useful info to fix my address issue that wasn't just for Dsers but also TikTok and shopify

House Heroes
Regno Unito
8 mesi di utilizzo dell’app
DSers ha risposto 11 aprile 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 aprile 2024

Wendy is awesome. I am continually relieved with my drop shipping issues (user error) as the support is always fantastic. Quick responses, actual people who know the platform back to front. Seriously, I usually avoid big company FAQ and support as I have better luck elsewhere.

Don't waste your time, get on chat with them and you'll be very happy.

MachineDesigns
Stati Uniti
8 mesi di utilizzo dell’app
DSers ha risposto 16 aprile 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 aprile 2024

I had an absolutely wonderful experience with Bianca from DSers.Bianca's customer service skills are exceptional. She was patient, attentive, and genuinely invested in solving my problems, showing great expertise in all the technical details. Her advice was not only practical but also insightful, helping me leverage DSers to its full potential.

I'm thoroughly impressed by her professionalism and the personalized service she provided. It’s clear that Bianca is a valuable asset to the DSers team. Thanks to her support, I feel much more confident in managing my e-commerce business. Highly recommended!"

Dbestey
Germania
11 mesi di utilizzo dell’app
DSers ha risposto 28 aprile 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 maggio 2024

Villanelle has been more than amazing with answering my questions. She was patient, responsive and extremely friendly. If it wasn't for her I don't think I'll be able to understand anything about DSers. Thank you Villanelle, you're a lifesaver!

Best Wedding Supplies
Australia
11 mesi di utilizzo dell’app
DSers ha risposto 10 maggio 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 aprile 2024

Villanelle helped me a lot today! I was struggling with dsers because i couldnt fulfill my orders and Villanelle showed me step by step what i have to do. And it worked! Also very quick respondes which is amazing, i didint have to wait for the answers! Thank you a lot again!!!

Kupsale
Germania
Oltre un anno di utilizzo dell’app
DSers ha risposto 6 aprile 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 marzo 2024

There is a bit of a learning curve to get used to using the app and I've had to approach the Helpdesk many times. I am so impress by how prompt and helpful the customer service reps always are. The app itself could do with some improvement to make it more user friendly but thank God for their customer support team who saves the day. My last support call was with Isla and she came through with all the advice, suggestions and screenshots. It took me awhile to familiarise myself but she was so infinitely patient. I can't recommend the Dsers Support Team enough!

CUR8TION
Australia
Oltre un anno di utilizzo dell’app
DSers ha risposto 10 marzo 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 aprile 2024

I really need to give a big shoutout to Rin for amazing help. Seriously, it's rare to find a team that's so ready to help out whenever you need it. Super nice, kind and helpful. Big thanks for getting my project back on the right path. You guys rock!

Chic Desk Accents
Stati Uniti
5 mesi di utilizzo dell’app
DSers ha risposto 8 aprile 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 marzo 2024

I had trouble making the payment for my first order and chatted with Isla who was very kind and helpful. She kept sending screenshots which made every step crystal clear. I am very grateful for the thorough support!

Trending Gift Hub
Bulgaria
12 mesi di utilizzo dell’app
DSers ha risposto 26 marzo 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 maggio 2024

I've been using DSers for a few months now, and I have to say, it has completely transformed the way I manage my dropshipping business. The ability to place multiple orders to AliExpress at once has saved me countless hours. The integration with Shopify is seamless, and the automated updates ensure my product information is always accurate. The supplier optimization tool is fantastic; it has helped me find better suppliers with more competitive prices. Thank you, DSers, for making my dropshipping journey so much easier!

My Store
Algeria
20 giorni di utilizzo dell’app
DSers ha risposto 29 maggio 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 aprile 2024

Thank you so much Wendy for your help!
The man helped me solve my situation!
If only there were more people like this)
Thanks to the team who made this application! 10 stars out of 5

Mellinton Store
Regno Unito
9 mesi di utilizzo dell’app
DSers ha risposto 11 aprile 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team