Recensioni (30.292)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
23 gennaio 2024

I spoke to Blanca today. I have to say that you have great employees. You were able to solve my problem 100%.
I had doubts before I wrote to her, but she solved all my problems.
I hope that I only write to her when I have problems

Parori
Germania
5 mesi di utilizzo dell’app
DSers ha risposto 24 gennaio 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 marzo 2024

I love this app, they have always been very helpful.

Special thanks to Olivia, she has been very helpful and kind.

Regards.

Nueva Mall
Spagna
7 mesi di utilizzo dell’app
DSers ha risposto 10 marzo 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 aprile 2024

Irene was very helpfull and kind provinding the info I needed! Thank you so much!

Paleta Vintage
Brasile
5 mesi di utilizzo dell’app
DSers ha risposto 11 aprile 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

29 marzo 2024

All the customer support here are all helpful and assisted me in every step of the way, specailly Sherry :)

Vytzy
Stati Uniti
6 mesi di utilizzo dell’app
DSers ha risposto 31 marzo 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 gennaio 2024

"This is the best order fulfillment app I know. I made some mistakes when placing orders through the API and didn't receive the discounts and free shipping that I should have. Lennon, the DSers support, guided me to prevent further mistakes and losses due to my lack of understanding. Thank you so much for this helpful support."

ONMCOM
Regno Unito
2 mesi di utilizzo dell’app
DSers ha risposto 21 gennaio 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 gennaio 2024

I had an annoying problem, however, when I reached out to Chrissy she answered in seconds and gave me the solution instantly. I haven't experienced such exceptional customer service from anyone before. THANK YOU CHRISSY YOURE A LIFE SAVER

Endless Affections
Australia
3 mesi di utilizzo dell’app
DSers ha risposto 30 gennaio 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 luglio 2024

Rfimp fue muy amable y rápido en sus respuestas y soporte.

Viaja Bonita
Cile
3 mesi di utilizzo dell’app
DSers ha risposto 23 luglio 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 dicembre 2023

I had an issue with my DSers order and got in touch with their support. Sandy helped me out and was fantastic – quick to solve my problem, super patient, and really friendly. It made the whole experience way less stressful. Big thanks to Sandy for the great service

HumidifierNow
Canada
Circa un mese di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 dicembre 2023

The customer support agent Irene was super responsive and helpful and fixed my problem for me straight away!

Celtic Lumens
Irlanda
Circa un anno di utilizzo dell’app
DSers ha risposto 17 dicembre 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 gennaio 2024

I had an issue with the mapping of my products and Wendy was really patient and helpful with me in this occasion. She took her time and helped me get sorted. Great experience.

Finer Fings
Regno Unito
8 mesi di utilizzo dell’app
DSers ha risposto 16 gennaio 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team