Recensioni (29.807)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
3 aprile 2024

DSers is the best app for Aliexpress. The agents help you to resolve any issue. Lilly was professional and answered to my questions

EuropaDiscount
Francia
5 mesi di utilizzo dell’app
DSers ha risposto 6 aprile 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

31 gennaio 2024

I recently had an issue with product availability on DSers and reached out to customer support. Alicia's assistance was top-notch! She quickly identified the problem, provided clear instructions, and ensured I felt confident in the solution. Her patience and professionalism made the experience smooth and stress-free. Kudos to Alicia and the DSers support team for their exceptional service!

Epic Essentials Store
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 1 febbraio 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 gennaio 2024

Thanks Alice.I had an amazing experience with Alice from customer care. It's always a relief when someone receive top-notch support and service and Alice's dedication to providing excellent customer care is truly commendable. It's great to know that there are professionals like her who go the extra mile to ensure customer satisfaction. Keep up the fantastic work, Alice!

Yourshopmart
Canada
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 16 gennaio 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 novembre 2023

I had trouble with my account, but customer service stayed with me for more than an hour and fixed everything for me! She was polite and her name was Selena!
Great customer service :D

Kodeh Online
Canada
9 mesi di utilizzo dell’app
DSers ha risposto 6 novembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 febbraio 2024

Wendy was very kind and helpful, she fixed my problem immediately! Thank you

Hathor's Jewels & Accessories
Stati Uniti
Oltre un anno di utilizzo dell’app
DSers ha risposto 22 febbraio 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18 maggio 2024

Literally can't even be used

Nest Essentials
Stati Uniti
4 mesi di utilizzo dell’app
DSers ha risposto 20 maggio 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

21 novembre 2023

Wendy was the best! She was so helpful and so kind with working through helping me with a mapping problem!

HyperSoft
Messico
Oltre un anno di utilizzo dell’app
DSers ha risposto 22 novembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 novembre 2023

Im new to dropshipping and had a bit of an issue so contacted the live chat on messages and my problem was swiftly sorted out in no time.My experience was top class and i would recommend DSers to anyone that's dropshipping.

Black sheep
Regno Unito
5 mesi di utilizzo dell’app
DSers ha risposto 3 dicembre 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 marzo 2024

Blanca helped me finally resolve an issue importing products and updating invetory. Excellent help 24/7! I’m amazed :) Also incredible inventory selection :D

Holo Haven
Canada
10 mesi di utilizzo dell’app
DSers ha risposto 4 marzo 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 dicembre 2023

Once again, thank you for your outstanding support. I cannot thank you enough for the relief you brought by successfully resolving the error message that was blocking me. Knowing that you were able to help me clear that hurdle was truly awesome and gave me peace of mind.

yasky-junction
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team