Recensioni (30.294)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
22 dicembre 2023

Excellent service helped mapped my products in no time. Thanks guys!

Flezin
Regno Unito
Oltre un anno di utilizzo dell’app
DSers ha risposto 3 gennaio 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 maggio 2024

Alice was efficient and great, fixed the problem in minutes.

Chamsfit
Marocco
9 mesi di utilizzo dell’app
DSers ha risposto 7 maggio 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 aprile 2024

Olivia from the DSers Really helped me very well and quick very goood service i definitely recommend them

Luvee Amsterdam
Paesi Bassi
Circa un mese di utilizzo dell’app
DSers ha risposto 15 aprile 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 aprile 2024

Villanelle went the extra mile and made sure my issue was resolved completely!

Bargain Barks
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 6 aprile 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

28 marzo 2024

Ralla was very helpful and professional resolving my issue . You're awesome and made this a very easy process. Thank you!!

Wechoosesmart
Stati Uniti
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 31 marzo 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 dicembre 2023

My experience with DSers-AliExpress Dropshipping, with the help of Eden, went great! We resolved an issue with the suppliers that needed to be dealt with for me to send an order out to a customer. Eden's response to the situation was in a timely manner, and I appreciated the assistance for that. Hope to have more orders fulfilled with you guys along the way!

Ariel Lara, Reborn Illumina

Reborn Illumina
Stati Uniti
6 mesi di utilizzo dell’app
DSers ha risposto 11 dicembre 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Data modifica: 1 febbraio 2024

The customer rep responded to me timely and answered all of my questions and sometimes with screenshot. This is the first time I am contacting Dsers. I hope I continue to have this kind of experience with the product.

I had another conversation today and Selena was great. She helped me with all my questions.

Lybbel
Paesi Bassi
3 mesi di utilizzo dell’app
DSers ha risposto 23 gennaio 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 gennaio 2024

i had problem with my order because of the supplier didnt ship to the country i needed. Olivia, was rly fast and totally helpful, in 1 hour she fixed this problem and even more. If you guys need help and you got Olivia - you guys are safed

KittyBrush
Germania
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 15 gennaio 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 novembre 2023

Wendy was the best! She was so helpful and so kind with working through helping me with a mapping problem!

HyperSoft
Messico
Oltre un anno di utilizzo dell’app
DSers ha risposto 22 novembre 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 febbraio 2024

Selena was so lovely and helpful at detail. She help me with shipping fees and time. Also she sorted out an issue with an order that I messed up. Thank you for your dedication!

PBStore
Regno Unito
7 mesi di utilizzo dell’app
DSers ha risposto 11 febbraio 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team