Recensioni (30.363)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
22 settembre 2024

Amazing 24/7 support Dsers is absolutely helpful with any issues you may have they are always there to help

Solaced Living
Australia
3 mesi di utilizzo dell’app
DSers ha risposto 7 ottobre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Data modifica: 10 novembre 2024

Many thanks to Vivian who helped me with my problem!

Glowy Oficial
Cile
3 mesi di utilizzo dell’app
DSers ha risposto 17 ottobre 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 novembre 2024

Rin solved the problem and helped me fully understand the issue and how it happened. Very respectful and patient in helping me, Thank you so much.

All You Wear
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 13 novembre 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 ottobre 2024

I was having an issue with a lost order and Zina was absolutely brilliant in finding the problem and sorting it with me. The conversation was quick and straight to the point, screenshots were used to help navigate and easily navigate the problem and explain what had happened. Zina was absolute brilliant could not fault in anyway, thanks again!

OpalBloomBeauty
Regno Unito
4 giorni di utilizzo dell’app
DSers ha risposto 30 ottobre 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 ottobre 2024

Absolute fantastic customer service by Sandy. Took time to understand my problem and patiently guided me through the whole issue and how to resolve it. Definitely recommend!

Elexia
Stati Uniti
24 giorni di utilizzo dell’app
DSers ha risposto 23 ottobre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26 agosto 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Chrissy helped me with my problem and gave me many solutions for it. She was very respectful and nice, I recommend the DSers customer support, if you have any problems.

Iwonda
Germania
Circa un mese di utilizzo dell’app
DSers ha risposto 27 agosto 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 novembre 2024

Adele was amazing and responsive when I needed support. She helped me sort out my issue very quickly and kindly with screenshots to explain the process. Thank you Adele!

Wag Swag
Australia
10 giorni di utilizzo dell’app
DSers ha risposto 12 novembre 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 novembre 2024

I had a problem and it was quickly resolved by ELORA, I'm speechless, thank you for your support

Boos Store
Brasile
2 mesi di utilizzo dell’app
DSers ha risposto 19 novembre 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 novembre 2024

Sandy was very helpful and efficient in assisting me navigate my store set up. I appreciate it!

lljoy
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 4 novembre 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 ottobre 2024

Gloria helped me out with a problem I had. She was very quick with response, she was nice and very helpful. I have solved my problems in less than 5 minutes. She is great!

WellShop
Canada
Circa un mese di utilizzo dell’app
DSers ha risposto 10 ottobre 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team