Recensioni (26.259)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
10 aprile 2024

I would say I recommend using DSers as the platform is pretty easy to use and the support staff are excellent. I had Isla help mw with an issue and she was able to help me quickly and efficiently, the response time was also very quick.

PicPendant™
Australia
29 giorni di utilizzo dell’app
DSers ha risposto 14 aprile 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 marzo 2024

First of all, the response time was super fast! The issue was solved immediately by Raphael, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.

Elybliss
Australia
3 mesi di utilizzo dell’app
DSers ha risposto 27 marzo 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 maggio 2024

Chrissy was very helpful and answered me very quickly. I was having some trouble with my shipping arrangements and she told me how to fix them.

It's Mine 17
Taiwan
15 giorni di utilizzo dell’app
DSers ha risposto 5 maggio 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 giugno 2024

I had my first experience with DSers live chat and a big thanks to Colleen who guided me through a very lengthy process which i was unsure about and he helped me to understand how DSers order fulfilment works by sending detailed descriptions and lots of diagrams to help me visually understand the issue i was having through DSers

RingTech
Australia
1 giorno di utilizzo dell’app
DSers ha risposto 10 giugno 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 marzo 2024

I had some problems with my order. However, Lucy was able to help me so well, everything worked immediately. Insanely good support. Always happy to return! Absolute 10 out of 10!

Retaio
Germania
5 mesi di utilizzo dell’app
DSers ha risposto 17 marzo 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 marzo 2024

The customer service was great, Cynthia was quick and very professional. She was able to walk me through the process that I needed help in.

Belle Amuse
Stati Uniti
8 mesi di utilizzo dell’app
DSers ha risposto 25 marzo 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 maggio 2024

Great service by Isla solved the issues within no time ;) 5-Stars.

RFID Masters
Stati Uniti
8 mesi di utilizzo dell’app
DSers ha risposto 20 maggio 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 aprile 2024

Excellent customer service from Adele. She help me to solve everything. Thank you and keep up your great work!

LAS GEMS
Svezia
Circa un mese di utilizzo dell’app
DSers ha risposto 23 aprile 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 maggio 2024

Neva was the third or fourth assistant to try and help me with this problem. I am a newbie to shopify and dropshipping but she was very patient. She thought outside the box and managed to get me connected with DSers. Fantastic experience from beginning to end. Thanks Neva

Everything Coffee
Canada
12 giorni di utilizzo dell’app
DSers ha risposto 2 giugno 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 aprile 2024

Irene was so helpful and we were able to solve the problem in a very short amount of time. Thank youu!

Rêveur
Stati Uniti
3 mesi di utilizzo dell’app
DSers ha risposto 5 maggio 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team