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I was having an issue with my shipment and I reached out to live chat and the customer service experience was very friendly and was happy to help.
My live chat was with Lucy and she was nice and patient.
My issue was solved and my order was shipped. Thanks so much Lucy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I got good and fast support from agent Alice from Dsers.. And she gave me accurate information for what I asked, My problem's solved.. Thanks again Alice or your great support :)
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Dsers is the absolute best platform for upcoming dropshippers. got everything you need and it always works seamlessly. Whenever there's a problem or anything like that their support is always quick and on point and able to help you out. no doubt a MUST-HAVE.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had a pricing issue and sylvia replied fast and was very polite and explained to me how to fix this issue. Sylvia thank you so much again
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
It provides very good service and is very easy to navigate. I am very grateful to Neva who helped me with my demands in a very simple and efficient way. Excellent professional. Thank you, Neva.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
La atención al cliente sumamente eficiente, me atendió "Isla" en mi idioma, rapida, entendió muy bien mi problema y supo darme solución. Muchas gracias
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Amity was great tonight! She or he walked me through several steps with screenshots and my issue was resolved. Amity was very patient and detailed.
Thanks!!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
super fast replies with solid advice and insight. Thanks Chrissy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an issue with Shipping Method on DSers, Wendy in no time was able to explain to whole process to me and correct my Shipping Method. Wendy in minutes resolved my issue, she was professional, kind and courteous. Thank you Wendy.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you Sylvia for your support. I really appreciate your time!!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team