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So far, my experience with using this app has been excellent. Special thanks to Zina for the patient assistance.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an issue with my account but i was able to get it resolved speedily and with the most professional and kind service.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Luna
Excellent customer service from Luna! They quickly resolved my issue with patience and care, making my experience seamless. Highly recommend!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lena was the best tech and extremely knowledgeable. She resolved my issue very fast. I highly recommend her.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Rfimp was awesome he stayed online with me until my issue was resolved. Rfimp is absolutely wonderful I was so stressed out about my items showing unavailable but he assured me he would do everything to help me. Thank you Rfimp.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Customer service is on 24/7. They helped me out on getting my first order paid and shipped out!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I got immediate help from Gloria, with how to solve an awaiting order for a product that needed new mapping. Very happy with the help I got
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great customer service, really friendly!
Helped me with some issues regarding removing an old store which I couldn't access anymore. Furthermore provided me with some valuable information regarding the functionality of the DSers application.
5/5 stars! Thx Via!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was having difficulty with uploading products to my store and it being shown as sold out when I uploaded them, but when I reached out and spoke with Kristal she was able to help me and get what was wrong fixed right away. Very good service great customer support!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to LUNA, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team