Valutazione complessiva
5
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
9 marzo 2024

Vivian is super patient and helpful and professional, she helped me with my issues done perfectly, thank you so much Vivian!

Flowblossom
RAS di Hong Kong
3 mesi di utilizzo dell’app
DSers ha risposto 10 marzo 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 marzo 2024

Worked with Lucy today and she was absolutely amazing being a newbie I’m so lost but she was pleasant kind and very patient with helping me now I’m very happy I chose Dsers as my Dropshipping partner

Top Tech Shop
Stati Uniti
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 13 marzo 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 febbraio 2024

By far, some of the best customer service I have ever received! Cynthia was not only knowledgeable, she was also kind and patient. Her step-by-step assistance turned a stressful situation into a true learning experience! Thank you so very much Cynthia!

Iron Ways Lifestyle
Stati Uniti
26 giorni di utilizzo dell’app
DSers ha risposto 16 febbraio 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 gennaio 2024

Irene was impressively quick to respond when my store was not processing orders because of a server issue. She even checked in with me once the server was back up and running. Really good service!

Pup Shades
Stati Uniti
9 mesi di utilizzo dell’app
DSers ha risposto 24 gennaio 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 aprile 2024

Excellent customer assistance by Colleen. Thank you for your help, patience, and all the information you provided. This is a great app.

Tiny Explorers
Stati Uniti
20 giorni di utilizzo dell’app
DSers ha risposto 6 aprile 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 febbraio 2024

Customer service is very quick and to the point no need to wait. Isla helped quickly to solve my problem.

IllumaBeam
Stati Uniti
2 mesi di utilizzo dell’app
DSers ha risposto 25 febbraio 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 aprile 2024

The app is great and easy to use. I needed some help, so I reached out to support. As soon as I sent a message, Irene responded promptly. She quickly translated to Portuguese, and I understood what needed to be done. Not to mention the speed of the service.

Essência Rosa
Brasile
8 giorni di utilizzo dell’app
DSers ha risposto 24 aprile 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 aprile 2024

I'm quite satisfied with the level of customer service received. All my enquiries we're answered promptly by Villanelle who went above and beyond!

ArcX Voyage™
Stati Uniti
Circa un mese di utilizzo dell’app
DSers ha risposto 16 aprile 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 gennaio 2024

I ran into so many issues when setting up my first product with AliExrpess on DSers. I spent hours trying to figure out how to fix it on YouTube and Google, until I contacted the support in DSers. Vivian was so helpful! She helped me solve all the issues so patiently and waited until I helped my client fulfill the first transaction! It really saved my day! Best service I've ever had! 5 stars!

Behavior SciAnts
Canada
3 mesi di utilizzo dell’app
DSers ha risposto 21 gennaio 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 marzo 2024

Selena has been helpful with all my questions, and supported me with images to get my store running smoothly.

Cosmo City
Singapore
Circa 2 mesi di utilizzo dell’app
DSers ha risposto 20 marzo 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team