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I'm writing this review to say thank you to your staff Lucia who has helped me relentlessly and made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Lucia took time to find a solution for the problem. She took me through the process step by step and shown me how to map my orders.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isaak was great! Super helpful.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Perfect customer service, right on time, problem solving and attendance at its best ( Chrissy is the best!)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Gostei muito da atenção e da disposição da equipe em ajudar a entender a ferramenta. Em especial a Jessica me atendeu e me ajudou de uma forma fantástica!! Obrigado Jessica pela ajuda! 5 estrelas e Nota 10 para você!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Emma was fast to respond and deal with a mistake I had made. Highly recommend and very professional!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
J'ai contacté le service client Support DSers par Messenger, j'ai eu une réponse très rapide par ANNA qui m'a beaucoup aidé à résoudre mon problème concernant à la connexion de ma boutique Shopify avec Aliexpress. Elle était vraiment attentive, gentille et très efficace. Merci Anna, vous êtes la meilleure. Je recommande vivement cette application grâce à elle que vos services sont excellents.
Je suis vraiment contente et très satisfaite.
Encore merci et bravo ANNA..
Hi SYMPATYK,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
The support team is very helpful in resolving the issue. We had an id conflict problem during order fulfilment and Colins from support team assisted in resolving the issue. Thank you Colins.
Hi june rochelongue,
We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Thanks Eden for helping me out today. However,DSers didn't have the flexibility to split the order into two address .
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Very helpful customer service - quick and easy! What a relief!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
A Huge Thanks to Jenny!!! Your Guidance and Support on how to process an order in my store was a clear directive and very helpful. Thanks for your patience and kindness and for your great customer service.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team